Reception Helpdesk Assistant - DurhamJob Title: Reception Helpdesk AssistantDepartment: Estates and Facilities Directorate Accommodation and Commercial Services Grade: Grade 3Salary range: £23,751 - £24,570Working arrangements: Permanent Full-time (35 hours per week, 5 days out of 7, primarily Monday-Friday) There may be a requirement to work evenings and weekends, as business demands Onsite working onlyClosing date: Thursday 2nd April 2026 The Role and DepartmentAs Reception Helpdesk Assistant, you will be responsible for providing reception services and associated administration of the front-desk. This will include welcome service, professionally greeting staff, visitors, students and users of the building, providing assistance, directions and information.The Estates and Facilities Directorate provides a number of essential services to Durham University and is responsible for managing, maintaining and developing the infrastructure and building fabric of the various campuses. More information on the services provided by the Estates and Facilities Directorate can be found on the .The Estates and Facilities Directorate provides a range of essential services to Durham University and is responsible for managing, maintaining and developing the infrastructure and building fabric of the various campuses.Further information about the role and the responsibilities is at the bottom of this job description.