Overview
We are seeking a dedicated and experienced Assistant Shop Manager to oversee the daily operations of vinatge emporium. The ideal candidate will possess strong leadership skills, excellent organisational abilities, and a passion for delivering exceptional customer service. As the Assistant Manager, you will be responsible for managing staff, ensuring efficient shop operations, and driving sales to achieve business objectives.
Responsibilities
* Lead and manage a team of shop staff, fostering a positive and productive work environment.
* Oversee daily shop operations, ensuring adherence to company policies and procedures.
* Provide exceptional customer service by addressing inquiries and resolving issues promptly.
* Develop and implement sales strategies to maximise revenue and enhance customer satisfaction.
* Ensure the shop is well-organised, clean, and visually appealing to customers.
* Handle administrative tasks such as scheduling shifts, processing orders, and maintaining financial records.
* Communicate effectively with team members and management to ensure smooth operations.
Qualifications
* Proven experience in a retail role or similar position.
* Strong leadership skills with the ability to motivate and develop a team.
* Excellent organisational skills with a keen attention to detail.
* Proficient in time management to prioritise tasks effectively.
* Strong communication skills; bilingual or multilingual capabilities are advantageous.
* Familiarity with administrative duties related to retail operations.
* Ability to sell products confidently while providing outstanding customer service.
* Demonstrated phone etiquette when interacting with customers or suppliers.
If you are passionate about retail management and possess the necessary skills to lead a successful team, we encourage you to apply for this exciting opportunity..
Job Types: Full-time, Permanent
Pay: £13.00-£14.00 per hour
Expected hours: 35 per week
Benefits:
* Company pension
* Employee discount
* Free parking
* Store discount
Work Location: In person