Mental Health Support Worker Nottingham – role at Nottingham Community Housing Association
Salary: £24,030 – £24,513 per annum
Location: Nottingham
Hours: 37 hours per week
Closing Date: 31/01/2026 23:59
Why You'll Love Working Here
Helping people rebuild their lives, one day at a time. If you’re someone who genuinely cares about people, is motivated by seeing others grow, and wants a role where every day feels meaningful, this opportunity with NCHA’s Care & Support team could be perfect for you.
Your Benefits Include
* 37‑hour working week
* Generous annual leave, with buy/sell options
* Healthcare cash plan, counselling & wellbeing support
* Help with bus and tram passes
* Shopping discounts
What You'll Be Doing
This is a support role – not personal care.
* Build confidence and emotional resilience
* Strengthen relationships with family and professionals
* Develop skills for independent living
* Maintain a positive tenancy
Some individuals may need help to manage challenges such as substance misuse, anti‑social behaviour or offending‑related risks. You’ll respond proactively and work closely with housing, legal and criminal justice partners when needed.
You’ll also keep clear, accurate records – confidence with IT, numeracy and writing is important.
What You'll Have…
* You have an understanding of mental health needs and a genuine desire to make a difference
* You stay calm and patient – even during challenging moments
* You’re confident communicating with vulnerable adults and other professionals
* You’re organised, reliable and able to work independently
* You have basic IT, literacy and numeracy skills
Shift Patterns
Our support runs 7 days a week, 365 days a year. You’ll work a range of shifts, typically between 8 am–9 pm, including weekends and bank holidays.
A Few Things to Know
* Interviews will be held on an ongoing basis in Nottingham and include a short literacy and numeracy test
* We may close the vacancy early if we receive high interest
* You must attach a CV when applying
* We cannot offer sponsorship
* NCHA strives to be a welcoming and inclusive employer as such we particularly welcome applicants from men, as they are currently under‑represented within our Care and Support department
Tip: We want to hear your voice in the application. Please avoid AI‑generated responses.
If you’d like to do work that matters and join a team that supports you as much as you support others, we’d love to hear from you.
The Company
We’re Nottingham Community Housing Association, known to many as NCHA. We’ve been around since 1973, and we're really proud of that. We're more than just a housing association: we deliver care and support to people all over the East Midlands. Read our story to find out more about us.
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