9.30AM - 2.30pm Mon-Fri
We are looking for a senior administartions officer who thrives on taking ownership and driving efficiency across people, processes, and systems.
This is a proactive, hands-on leadership role, responsible for ensuring that the firm operates efficiently and effectively leading people, improving processes, and ensuring everything behind the scenes runs seamlessly.
You will be empowered to work independently, spot opportunities for improvement, and drive real change, while managing and developing high-performing support teams across the Facilities, Reception and Secretarial functions.
You will have the autonomy to identify challenges, implement solutions, and lead improvements across systems, processes, and people management.
Operational Leadership
* Take full responsibility for the smooth running of daily office operations, ensuring systems and processes are optimised.
* Anticipate issues, implement preventative measures, and take initiative to resolve challenges independently.
* Partner with leadership to align operational practices with business objectives
* Team Management & Development
* Lead and develop the Legal Support, Facilities, Reception, and Secretarial teams.
* Set clear expectations, monitor KPIs, and provide coaching and feedback to ensure strong performance.
* Identify skills gaps and introduce training, tools, or processes to strengthen efficiency.
* Process & Continuous Improvement
* Lead the development and roll-out of standard operating procedures (SOPs).
* Continuously review workflows to remove bottlenecks and improve productivity.
* Drive the firms transition to a paperless environment, working closely with IT to embed secure digital solutions.
* Qualifications & Experience
* Proven experience in office management or operational leadership role.
* Strong team leadership and people management experience.
* Demonstrated success in driving process improvement and operational efficiency.
* Proficient in Microsoft Office and familiar with office management software/tools.
Job Type: Permanent
Pay: £12.99-£19.38 per hour
Expected hours: 25 per week
Benefits:
* Company pension
* Free parking
* On-site parking
Work Location: In person