Band 4 – Waiting List and Med ED Coordinator, Endoscopy
The closing date is 28 May 2026
The post holder will co‑coordinate Endoscopy Medical Education (Med ED) training programmes and National Joint Advisory Group (JAG) training courses for the Gastroenterology department, including delivery of the Regional Academy Endoscopy training programmes, monitoring the JETS e‑portfolio system and conducting annual reviews of progress. The role also includes administrative support to endoscopy postgraduate education processes, management of accurate waiting lists and diaries, coordination of procedure bookings, monitoring of waiting times and escalation of potential breaches, and acting as a key point of contact for patients, clinicians and internal and external services.
The department operates Monday to Friday, 8:00 am to 5:00 pm. Occasional flexibility may be required.
Job responsibilities
The post holder will:
* Coordinate Endoscopy Medical Education training programmes and JAG courses.
* Deliver Regional Academy Endoscopy training programmes.
* Monitor the JETS e‑portfolio system for trainees.
* Conduct annual reviews of trainee progress.
* Manage and maintain accurate endoscopy waiting lists and diaries.
* Coordinate procedure bookings and monitor waiting times.
* Escalate potential waiting time breaches.
* Serve as the primary contact for patients, clinicians and external services.
* Maintain confidentiality, comply with data protection and uphold high standards of patient care.
Education and qualifications
* Knowledge of Microsoft Office packages (PowerPoint, Word, Excel) and other IT skills acquired through training and practical experience.
* 4 GCSEs (C or above) or equivalent.
* NVQ Level 3 or equivalent experience.
* Experience in an NHS information and coordination role.
* Evidence of continuing education and personal development.
Knowledge
* Knowledge of NHS policies, cancer targets and the 18‑week pathway process.
* Knowledge of Health and Safety in the workplace.
* Understanding of confidentiality/data protection issues.
* Advanced knowledge of Microsoft Excel and IT systems.
* Ability to work unsupervised and use initiative.
* Knowledge of specialty range of work procedures and practices.
* Knowledge of I‑Reporter, Cerner/EPR and Infoflex systems.
* Knowledge of NHS structures and how medical education works within the NHS.
Experience
* Experience in a similar NHS administrative role.
* Experience working in a customer service environment.
* Experience dealing with professionals and the public.
* Experience in an administrative position within a team.
* Experience coordinating monitoring or inspection visits or conferences.
* Experience requiring high levels of accuracy and attention to detail.
* Experience working in an acute hospital setting.
* Experience in medical education and working with assessors and trainers.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and requires a Disclosure and Barring Service check.
Applicants with a disability or long‑term health condition are encouraged to contact westherts.recruitment@nhs.net. Service leavers, Veterans, Military Reserve, Cadet Force adult volunteers, and partners/spouses of those serving may tick “Member of the Armed Forces Community” on the application form.
We reserve the right to close this advert early due to the volume of applications.
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