JLL empowers you to shape a brighter way. Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. *TBC* Reporting Relationships / Key Relationships Reporting to the Contract Delivery Manager, working closely with suppliers, vendors, WPM team & Lockheed Martin points of contact. Role Summary The Operations Leader is responsible for overseeing subcontractor operations across all buildings within our remit at the RAF Marham location ensuring a safe system of work for all tasks. Implementing Authority to Work and Permit to Work systems where applicable, checking competency and monitoring adherence to RAMS and Point of Work Risk Assessments. Scheduling works ranging from routine maintenance, repairs, small works (quoted) or minor repairs to site equipment liaising between site team & building managers through to completion. Use of company software to ensure SLA’s are met where applicable, financial actions (within remit) are processed & documentation is linked to relevant tasks. Line managing a small team of general maintenance operatives DUTIES AND RESPONSIBILITIES Key Responsibilities: Subcontract Management: Monitor subcontractor performance and compliance Maintain relationships with subcontractors and resolve any issues Schedule works, ensuring strict military procedures & notice periods adhered to. Authority & Permit to Work Systems: Maintain ATW/PTW systems, working alongside ETL /CDM team Ensure all necessary safety measures are in place before issuing permits/authority to work (SSOW) Safety and Compliance: Ensure all work activities comply with health and safety regulations Coordinate with JLL & Lockheed Martin ESH teams to implement safety protocols Request, vetting & implementation of RAMS in accordance with works being carried out. Works Coordination: Liaise with JLL & Lockheed Martin to understand work requirements & the business needs of the client and site operations, specifically the F35 program and help coordinate works around these requirements Draft quotation proposals, issue to CDM, provide updates & track progress of works Coordinate work schedules to minimise disruptions and optimise efficiency, utilising CAFM system Resolve conflicts between different work activities or subcontractors, prioritising accordingly Line manager to GMO team, ensuring performance, training, TBT sessions, PPE, auditing, Driving & other related standards are met. Documentation and Reporting: Maintain accurate records of all permits issued and subcontractor activities (report sheets) Prepare regular reports on work progress, safety performance, and subcontractor evaluations (such as vetting form) Carry out supplier audits as required Ensure any immediate remedial actions required as a result of Sub-Contractor delivery are recorded and actioned within necessary timescales Ensure vendor report sheets/certificates are uploaded to compliance site & tagged accordingly ensuring remedial tasks raised by team if required. QUALIFICATIONS AND EXPERIENCE Minimum 5 years of experience in maintenance/construction/projects or technical facilities management Strong knowledge of health and safety regulations and permit to work systems. IOSHH Managing Safely or equivalent Technical qualifications and experience essential, previous AP/RP status preferred. Excellent communication and negotiation skills Regional HR Manager Countries: France, Benelux, Switzerland and Monaco Minimum 5 years of experience in maintenance/construction/projects or technical facilities management Strong knowledge of health and safety regulations and permit to work systems. IOSHH Managing Safely or equivalent Technical qualifications and experience essential, previous AP/RP status preferred. Excellent communication and negotiation skills COMPETENCIES & VALUES Drive Change Thrives on change, Learning agility, Intellectually curious, Appetite for risks, digital drive and is prepared to drive through change for the long term benefit of the business Helps others Builds relationships, Actively collaborates, Helps others succeed Supports and builds effective relationships to deliver results. Get it done Acts decisively, Drives results, Passion to win, Takes ownership, Accountable, Resilient. Business first Focuses on customers and clients, Business/financial acumen, business first Regularly and clearly communicates compellingly with the whole team - verbally and/or in writing on current news, progress, achievement, issues Inspire Inspire others, creates vision and strategy, Energizes others and inspires others to do their best, exemplifies positive team value and values Location: On-site –Norfolk, GBR Job Tags: Hiring If this job description resonates with you, we encourage you to apply, even if you don’t meet all the requirements. We’re interested in getting to know you and what you bring to the table! At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. 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