Ian Williams has a great opportunity for a customer-focused Receptionist / Administrator working 8:15am to 5:15pm Monday to Friday.
Our Reception is the first point of contact for clients, staff, and visitors, and plays a central role in promoting a welcoming and engaging environment. The role includes answering the phone and general administration, and is integral to the day-to-day running of our Head Office based in Chipping Sodbury.
Benefits:
* Participate in a company profit share scheme - last year, we paid 14% of salary
* Employer pension contribution of up to 5% to help you prepare for your future
* Life Insurance: 3 x salary
* 23 days annual leave, with options to buy up to 5 days or sell up to 3 days per year
* Wellbeing at work: access to an employee assistance programme, free legal and financial advice
The Receptionist/Administrator role:
You will value first-class customer service and enjoy building strong working relationships within your immediate and wider teams, both internally and externally, to ensure the continued success of Ian Williams.
Core tasks will include:
* Being the first point of contact for visitors face-to-face or on the telephone
* Answering and filtering incoming calls to Head Office, taking messages or redirecting as needed
* Ensuring efficient distribution of incoming post
* Assisting with outgoing post franking and sorting for collection
* Logging building issues
* Ordering stationery and cleaning supplies for Head Office
* Maintaining the Reception inbox and assisting with queries
* Managing the booking of parking spaces for visitors
* Completing weekly fire alarm and emergency lighting tests
* Performing a range of Word processing and administrative tasks
What you will bring to the role:
* GCSE level education or equivalent, including Maths and English
* Good IT skills: MS Office, Outlook, and basic Excel
* A proactive, can-do attitude with a passion for customer service and communication
Additional benefits include:
* Annual pay reviews
* Enhanced maternity/paternity pay
* Training and development opportunities
* Trade discounts from preferred suppliers for you and your friends and family
* Specsavers vouchers
* For more information on additional benefits to support your work/life balance, please visit our website
About Ian Williams Ltd
Discover more about us through our website, Facebook, LinkedIn, Indeed, and Glassdoor pages.
We reserve the right to shortlist prior to the closing date based on application volumes.
Ian Williams is committed to creating a diverse environment and is proud to be an equal opportunity employer. Diversity is the foundation of our work, and we focus on equality and diversity across race, gender, sexual orientation, religion, ethnicity, and other characteristics.
Ian Williams Ltd will use applicants’ details solely for recruitment purposes. For more information, please read our Candidate Privacy Notice on our website.
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