Overview
Date: Sep 15, 2025
Location: St Albans, GB
Place of Work: Hybrid
About The Role
We are looking for an experienced People Services Partner to lead and develop the HR administration (People Services) team, ensuring the smooth and efficient delivery of HR services across the organisation. Reporting into the Head of HR Shared Services, this role will suit someone who thrives in a fast-paced, operationally focused environment, has a strong understanding of HR systems, HR Administration and processes, and enjoys driving continuous improvement.
With a key focus on team leadership, HR Administration, and compliance, this role is perfect for a proactive, detail-oriented HR professional who is passionate about optimising HR operations to help support strategic business goals.
You will be prepared to both roll up your sleeves and challenge the status quo to propose alternative solutions to enhance our offering or improve existing process. This requires strong communication skills, first class data analysis and reporting to allow informed business decision making. Collaboration and partnership with our HR Community is a must to get the job done.
Main Responsibilities
* Oversee and organise the day to day operations of the People Services Admin team, ensuring efficient and effective delivery of all HR Services
* Maintenance and Accuracy of Employee records in SuccessFactors and other HR Systems
* Must have experience of managing and getting the best from a small team through strong and supportive leadership.
* Support the implementation of HR Systems/system integration including data preparation.
* Represent the People Services function at the senior meetings as required.
* Experience of best practice, HR Compliance and SuccessFactors
* Oversee the accurate and timely verification of Right to Work documentation for all new hires for UK and Ireland and overseeing the end-to-end vetting process for new hires and existing employees, ensuring compliance.
* Oversee the auditing and compilation of People files ensuring all required documentation is in order
* Support ad hoc projects which will run alongside the day to day.
* End to End Employee Lifecycle support, including administration, for Employees, Line Managers and HR Colleagues providing a great employee experience
* Work collaboratively with our Payroll Team and HR Business Partners in supporting 3 payrolls (and 3 deadlines) for our 3,700 employee base.
Who We Are Looking For
* Leadership Experience (must have)
* HR Operations/HR Shared Services Administration Experience (must have)
* Experience in a Fast-Paced business
* Strong ability to build trust and work collaboratively with all levels and stakeholders in a complex, high-touch organization. (must have)
* Excellent organizational skills with high attention to detail maintaining a reputation for high quality work (must have)
Diversity Statement
FBC UK is committed to building a diverse and inclusive culture in which all employees feel welcomed and appreciated and have the same opportunities. We believe all of our people are equally talented in their own way. In nurturing the curiosity and natural abilities of our employees, we provide them, generation after generation, the means to succeed personally and professionally, enabling them to craft their journey at FBC UK. The diversity of our talents is what makes our work environment multicultural, innovative and highly rewarding.
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