Overview
Bombay
Story is Fulfilling, Colourful, Fun, Edgy, Multicultural, Fast, Casual,
Global influence, Young, Dynamic and Affordable. we love the idea of people
enjoying our dishes without thinking they have sacrificed an ingredient or
flavour in order to conform to the health eating.
The
Bombay Story team are passionate individuals with big personalities, but most
importantly, they love service excellence delivered in our own unique, upbeat
and vibrant style.
The Bar Manager is responsible for overseeing the
operations that lead to the success of a bar. Duties include organising staff
rotas, making timely stock orders and ensuring a high level of customer
satisfaction. Bar Manager takes responsibility for the financial success of
the bar, including administrative, leadership and practical tasks.
Their main function is to ensure that they serve and
run the bar efficiently and that the customer has the best possible
experience. They are also responsible for the success and development of
their staff and Maintains budget and monitors costs.
He/She will also promote new
cocktails and upsell items, create recipes, utilize proper equipment and
ingredients, and handle basic cleaning duties. Oversees staff, including
bartenders and barbacks, and, in some cases, wait staff.
The Role
·
Oversee
the daily operations of the bar, including inventory management, staff
scheduling, and customer service.
·
Create and
maintain a welcoming and inclusive atmosphere for all customers.
·
Develop
and implement marketing strategies to increase sales and customer engagement.
·
Train and
supervise bar staff, ensuring they are knowledgeable about products,
policies, and procedures.
·
Monitor
and maintain the quality of beverages and food served at the bar.
·
Manage and
maintain the bar's financial records, including cash handling, budgeting, and
reporting.
·
Bar
inventory management and stock control on a regular basis
·
Ensure
compliance with all local, state, and federal laws and regulations regarding
alcohol service and sales.
·
Collaborate
with other departments, such as kitchen staff and event planners, to ensure
seamless operations and customer satisfaction.
·
Continuously
evaluate and improve the bar's offerings, including menu items, promotions,
and events.
·
To produce
all drinks menu items to the highest standard, in line with the recipe and
build cards
·
Maintaining
the highest of standards at all times in line with our food policy and SOP’s
and (Standard Operating Procedures)
·
Welcoming
customers, reading and listening to people to determine beverage preferences,
making recommendations, and taking drink orders.
·
Planning
drink menus and informing customers about new beverages and specials.
·
Selecting
and mixing ingredients, garnishing glasses, and serving beverages to
customers.
·
Checking
identification to ensure customers are the legal age to purchase alcohol.
·
Taking
inventory and ordering supplies to ensure bar and tables are well-stocked.
·
Adhering
to all food safety and quality regulations.
·
Handling
cash, credit, and debit card transactions, ensuring charges are accurate and
returning correct change to patrons, balancing the cash register.
·
Maintaining
a clean work and dining area by removing trash, cleaning tables, and washing
glasses, utensils, and equipment.
·
Developing
new cocktail recipes.
·
Bartender
Requirements:
·
Strictly
adhere to our HACCP (Heathy & Safety and Food Hygiene) procedures and
make sure any paperwork you are responsible for is filled in and up to date
·
Our
customers mean the world to us, and we expect all of our team to influence
the way they feel, by conveying positive energy with a friendly and
professional approach.
Skills & Competences
·
We up
skill and train people with personalities so no previous experience is
required BUT experience in the personality department is key!
·
A passion
for the cocktail industry
·
A good
understanding of IT and POS systems
·
Excellent
communication skills
·
Accomplished
mixologist.
·
Excellent
multitasking ability.
·
Problem-solving
skills.
·
Interpersonal
relationship skills.
·
Attention
to detail.
·
Strong
leadership ability.
·
Organizational
skills.
·
Customer
service skills.
·
Knowledge
of food, beverage, and hospitality industries.
Qualifications and
Requirements of the position
·
Prior experience
working in a bar or restaurant.
·
Supervisory
experience.
·
Familiarity
with point-of-sale tracking technology and bar and restaurant management
platforms
·
English as
a first or second language (spoken, written and reading)
·
Additional
education, training, certificates, or experience may be required.
·
Meets
state minimum age to serve alcohol.
·
Availability
to work nights, weekends, and holidays.
·
Positive,
engaging personality and professional appearance.
·
Basic math
and computer skills.
·
Exceptional
interpersonal and communication skills.
·
Strong
task and time management abilities.
·
Eye for
detail and understanding of drink mixing tools and techniques.
·
Ability to
stand, walk, bend, etc for extended periods, and lift up to 25 lbs.
·
Well
groomed and presentable
·
Discretion
and Loyalty
·
The
ability to multi task
·
Excellent
timekeeping
·
Flexible
working hours (incl. working on bank holidays)
·
Any
necessary working permits