Closing Date: 31st January 2026
Location: London or Nottingham
Contract: Permanent
Recruitment Partner: Frankie McCallister-Lyas
About the role:
The Creator Community Growth Specialist will support the growth, engagement and impact of our beauty creator and internal ambassador communities. This role will support the broader community strategy, whilst owning key projects, creator relationships and day-to-day operations that power our international brand presence across social platforms. You'll be hands on with creators, content, platforms and performance insights – playing a vital role in the continued growth of a brand-first, relationship driven creator network.
Reporting into the Creator & Community Growth Manager, you'll help scale authentic partnerships with creators and employees, contribute to content performance tracking and support the roll-out of local community-led initiatives in our international markets.
Key Responsibilities:
• Creator Discovery & Vetting; Research and identify emerging and mid-tier beauty creators safe for brand associations. Evaluate brand safety, audience relevance and content quality.
• Platform & Tool Execution; Maintain and update creator management platforms (eg influencer SaaS tools), helping onboard creators and ensure campaign and contact data is kept current and accurate
• Community Programme Execution:
Support the rollout and ongoing management of advocacy programmes, include briefs, games, challenges, and engagement mechanics designed to grow and energize our community. Contribute creative ideas that drive both scale and commercial growth.
• Onboarding & Engagement; Deliver immersive onboarding materials for creators and employee ambassadors, providing them with guidance, assets and brand education to ensure smooth participation
• Relationship Management (creators); Develop and maintain relationships with creators, acting as a key point of contact for selected cohorts. Help nurture loyalty and brand alignment through regular engagement and community touchpoints.
• Relationship Management (Advocacy Partnerships)
Develop and maintain relationships with the strategic partners who help deliver and optimise our ambassador programme(s), working collaboratively to set up tasks, incorporate their guidance, co-create programme elements, and keep them informed of marketing calendars, priorities, and upcoming initiatives.
• Community Programme Briefs; Create inspiring, actionable briefs for content creation in line with the brands activation calendar, considering agility to use the content internationally
• Performance & Content Tracking; Track creator content across key platforms (Instagram, TikTok, YouTube etc), analysis content performance and surfacing key insights to inform future briefs and partnerships
• Incentivisation & Gifting; In partnership with the Advocacy & Communications team, coordinate gifting initiatives, exclusive experiences and other non-monetary incentives to drive creator and employee ambassador engagement
• Contracting; Support the influencer contracting process by preparing agreements, ensuring compliance with internal and external policies. Adhere to the establishes workflows for approvals, documentation and onboarding in an efficient way.
• Reporting & Insights; Prepare regular reports on campaign performance, creator activity, and community growth, using templates and collaborating with senior team members on key insights and recommendations
• Cross-functional collaboration (content) - Liaise with activation teams, comms and PR to share high-performing creator content
• Cross – functional collaboration/project management (community-related initiatives) – coordinate with relevant internal teams to ensure the success of advocacy programmes by gathering insights on marketing calendars, content requirements, upcoming product launches and more. Use this information to shape programme tasks, inform content planning, and support ongoing promotion within each market.
What you'll need to have:
• years' experience in creator and influencer marketing, creator partnerships, community building or digital / social marketing
• Strong working knowledge of the creator economy and social platforms
• Excellent relationship-building and communication skills
• Detail-oriented, organised and comfortable managing multiple projects and creator relationships at once
• Data-informed approach to content and community performance
• Comfortable in a fast-paced, agile brand environment
It would be great if you also have:
• Passionate about beauty culture, digital trends & authentic storytelling
• Experience working with influencer marketing tools/platforms and basic analytics dashboards is a plus
About No7 Beauty Company:
No7 Beauty Company is made up of five iconic brands - No7, Liz Earle, Soap & Glory, Botanics and Sleek MakeUP. We believe in creating the best in beauty for everyone - we're innovators with a passion for challenging perceptions with ground-breaking products, proven results and positive impact.
We have built a reputation on scientific innovation, whilst being environmentally sustainable and socially responsible. We are an equal opportunity employer, empowering our team members to be their authentic selves as we share a culture where diversity, equity and inclusion are at the centre of everything we do.
Our benefits:
• Retirement Savings Plan
• Enhanced maternity/paternity/adoption leave pay
• Discretionary annual bonus
• Generous discount on our own brands and partner businesses
• Flexible benefits scheme including holiday buying, discounted gym membership, life assurance, activity passes and much more.
We have a great range of benefits in addition to the above that offer flexibility to suit you - go to to find out more.
(Please note, any salary estimates given on third-party sites are not provided or endorsed by No7 Beauty Company and may not be accurate)
What's next:
If your application is successful, our in-house recruitment team will be in touch to arrange an interview and to answer any initial questions you have. If you have not been successful on this occasion, you'll be notified by email.
Where a role is advertised as full-time, we are open to discussing part-time and job share options during the application process. If you require additional support as part of the application and interview process, we are happy to provide reasonable adjustments to help you to be at your best.
Keywords
Creator, Community, Growth, Specialist