Customer Service Assistant, Loughborough
Client:
Loughborough University
Location:
Loughborough, United Kingdom
Job Category:
Other
EU work permit required:
Yes
Job Reference:
f10ab250a12d
Job Views:
6
Posted:
18.06.2025
Expiry Date:
02.08.2025
Job Description:
Loughborough Sport
Part time (hours per week) and open-ended
Shift allowance of term time and 5% vacation time
We are seeking an enthusiastic individual to deliver outstanding customer care by creating a friendly and welcoming environment at Loughborough University’s sports facilities. You will be the first point of contact for gym members, performance teams, Athletic Union clubs, and community members, providing excellent service.
The role is based at the Powerbase reception, handling inquiries in person and over the phone, making bookings for clubs, sports, and facilities using our booking software, and managing email correspondence.
The position involves working a shift pattern, including mornings, evenings, weekends, bank holidays, and university closure days, with a shift allowance and additional vacation time.
For more information or shift details, please contact Greg Handsley, Facility Manager (Gyms).
Loughborough University values diversity and is committed to equity. We are proud to be a Real Living Wage Employer, offering additional payments to support employee wellbeing.
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