We are working on behalf of a local authority housing organisation to recruit a temporary Repairs Administrator to support their Housing Disrepair Team. This is an excellent opportunity to gain experience in a busy, customer-focused environment, with the potential to transition into a longer-term or permanent role once the organisations restructure is complete. The Role The Repairs Administrator will play a key role in supporting the team to deliver an efficient disrepair service. This is a fully office-based position, working on-site in Chesterfield, with responsibility for handling high volumes of tenant communications and ensuring accurate administrative processes are maintained. Key Responsibilities of a Repairs Administrator: Manage shared inboxes and respond to tenant emails relating to disrepair cases Update and maintain trackers/spreadsheets with accurate case and job information Answer incoming calls and make outbound calls to tenants regarding repair jobs Liaise with tenants to gather updates and information on reported issues Book appointments for tenants as required Provide general administrative support to the disrepair team What We'd Love To See From You: Strong administrative experience in a busy, customer-facing environment Confident communicating with tenants by phone and email Competent in using spreadsheets and managing inboxes Highly organised with strong attention to detail Able to work full-time in the Chesterfield office Experience within social housing or local authorities is beneficial but not essential If this role is of interest please apply or contact