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Personal assistant unscheduled care management team

Carmarthen
NHS
Personal assistant
Posted: 16 September
Offer description

Overview

We are seeking an enthusiastic and dedicated Personal Assistant to provide high-quality support to the Head of Nursing for Carmarthenshire System, Service Delivery Manager for Cardiology and the Deputy Head of Nursing for Glangwilli General Hospital within Unscheduled Care. This is an exciting opportunity to join a dynamic service where your organisational skills will help senior managers focus on delivering safe, effective, and compassionate care.


Responsibilities

* Provide comprehensive PA and administrative support to senior managers.
* Manage diaries, organise meetings, and prepare documents and reports.
* Act as the first point of contact for key stakeholders, both internal and external.
* Handle confidential and sensitive information with professionalism.
* Support smooth service delivery by anticipating needs and prioritising effectively.


About us

Hywel Dda University Health Board plans and provides NHS healthcare services for people living in Carmarthenshire, Ceredigion, Pembrokeshire, and bordering counties. We have over 13,000 staff and together we provide primary, community, in-hospital, mental health and learning disabilities services. We work in partnership with the three local authorities, as well as public, private and third sector colleagues, including our valued team of volunteers.

Our services are provided in:

* Four main hospitals: Bronglais Hospital in Aberystwyth; Glangwili Hospital in Carmarthen; Prince Philip Hospital in Llanelli; and Withybush Hospital in Haverfordwest
* Five community hospitals: Amman Valley and Llandovery hospitals in Carmarthenshire; Tregaron Hospital in Ceredigion; and Tenby and South Pembrokeshire hospitals in Pembrokeshire
* Two integrated care centres: Aberaeron and Cardigan in Ceredigion, and several other community settings
* 47 general practices (six of which are health board managed practices); dental practices (including four orthodontic); 97 community pharmacies; 43 general ophthalmic practices; and 8 ophthalmic domiciliary providers
* Numerous mental health and learning disabilities services


Details

Date posted: 12 September 2025

Pay scheme: Agenda for Change

Band: Band 4

Salary: £27,898 to £30,615 a year per annum

Contract: Permanent

Working pattern: Full-time

Reference number: 100-AC277-0925

Job location: Glangwilli General Hospital, Dolgwilli Road, Carmarthen, SA31 2AF


Job description

You will be able to find a full job description and person specification attached within the supporting documents.

The Health Board is committed to supporting its staff to fully embrace the need for bilingualism thereby enhancing patient and service user experiences. In our commitment to increase the number of staff who are able to communicate in Welsh with patients and professionals, we welcome applications from Welsh speakers. The ability to communicate in Welsh is desirable for this post. If you do not meet the Welsh Language requirements specified, the Health Board offers a variety of learning options and staff support to help you meet these minimal desirable requirements during the course of your employment with us.

Interviews will be held on 03/10/2025.


Person Specification

Qualifications & Knowledge

* Level 3 Qualification (e.g. A Level, AS Levels, NVQ3) or equivalent
* Evidenced experience of a full range of duties working in an administrative / office environment
* Knowledge of specialist NHS/ Organisational terminology

Desirable

* Secretarial training
* Educated to diploma level

Experience

* Essential: Experience of working as a Personal Assistant to a Senior Manager (or demonstrable transferable skill set); Experience of working in a busy complex environment; Experience of using Microsoft Office packages (including MS Teams)
* Desirable: Experience of working in a large complex organisation.

Language skills

* Welsh speaker (Level 1) desirable


Disclosures

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly CRB) to check for any previous criminal convictions.


Additional information

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website.

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided in for 12 months or more in the past 10 years. Adult dependants are also subject to this requirement.


Employer details

Hywel Dda University Health Board

Glangwilli General Hospital, Dolgwilli Road, Carmarthen, SA31 2AF

Website: hduhb.nhs.wales

#J-18808-Ljbffr

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