The world is yours with Meli
Joining Meli Hotels International is to embark on a journey without borders, where your potential to grow, learn and deliver exceptional service has no limits. Its knowing that the world is yours that you can develop your career across countless destinations, while being part of one warm, supportive and passionate family.
Food & Beverage Team Leader
Department: Food & Beverage
Location: Meli White House, London
Reports to: Food & Beverage Management Team
Salary: £29,198.40 per annum + Service Charge
Whats in it for you?
Global career opportunities across more than 350 hotels
Hotel and F&B discounts for you, your friends & family across the globe
Company pension scheme
Loyalty rewards & refer-a-friend bonus (£500)
28 days holiday including bank holidays
Access to Melis global e-learning platform for personal & professional development
High-street savings through Perks at Work
Health cash back plan
Meals on duty
Mission
As a Food & Beverage Team Leader, you will support the smooth day-to-day operation of the Food & Beverage outlets, ensuring exceptional guest service and operational excellence during every shift. You will lead by example, motivate the team, and maintain the highest standards of hospitality, presentation, and professionalism in line with Meli brand standards.
Key Responsibilities Service Excellence
Supervise and coordinate the Food & Beverage team during shifts, ensuring smooth daily operations and excellent guest service
Lead by example, supporting and motivating team members to achieve high service standards
Allocate duties and responsibilities according to operational needs and business levels
Conduct shift briefings and communicate daily specials, VIP guests, events, and operational updates
Deliver warm, personalised, and professional guest experiences at all times
Demonstrate excellent knowledge of food and beverage menus and assist guests with recommendations
Promote additional sales opportunities and maximise guest satisfaction
Support the induction and training of new team members in line with hotel standards
Assist with stock monitoring and communicate shortages or ordering requirements to management
Take responsibility for the outlet in the absence of management and support operational decision-making
Maintain cleanliness, presentation, and compliance with hotel standards and health & safety procedures
Anticipate guest needs and exceed expectations whenever possible
What were looking for
Previous experience within Food & Beverage or luxury hospitality environments
Strong leadership and communication skills
Passion for delivering exceptional guest experiences
Excellent organisational skills and ability to work in a fast-paced environment
Professional, proactive, and service-driven attitude
Flexibility to work shifts, including evenings, weekends, and holidays
High attention to detail and commitment to quality service standards
Because belonging to the great Meli family is being VIP
At Meli Hotels International, our people are at the heart of everything we do. Whether you are developing your leadership skills or building your hospitality career, you will be part of a culture built on respect, collaboration, and passion. We are all Very Inspiring People and that includes you.
Our Commitment to Diversity & Inclusion
We are proud to be an equal opportunity employer. We celebrate diversity and promote an inclusive, respectful workplace for all. At Meli, we believe diversity strengthens our teams and supports innovation. We are also committed to sustainability, working towards a responsible present and a better future.
If you want to be a Very Inspiring Person, apply now and start your journey with Meli.
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