Job Description
Head of Customer Activation & Growth
đź“Ť Edinburgh (Hybrid: 3 days office / 2 days remote) | Full-time | Leadership role
Salary: ÂŁ50,000
Uncapped OTE: ÂŁ65,000+
Want to join one of Scotland's most exciting tech companies?
We’re Grafterr and we’re on a mission to deliver award-winning tech to power the world's digital commerce revolution. We empower restaurants, hospitality venues, and small businesses to totally rock their customer service, generate more sales, and make running their businesses as easy as pie with cutting-edge digital ordering, payment, and business management tech.
We’ve built a game-changing SaaS + FinTech platform, and now we’re entering our next phase of growth — transitioning from a sales-led strategy to a product-led growth (PLG) model, starting with our next-generation product: Grafterr POS.
This is your chance to own and evolve our entire post-acquisition customer journey, from onboarding to retention and revenue expansion, while driving scalable, product-based growth.
The Opportunity:
As our Head of Customer Activation & Growth, you will be responsible for all aspects of the customer journey post-acquisition. With the launch of our new product and a strategic shift tow...