Join to apply for the CX Team Member role at Foot Locker
3 days ago Be among the first 25 applicants
Join to apply for the CX Team Member role at Foot Locker
Overview
You recognize yourself when you enter one of our stores. You love to talk about athletic sneakers and apparel as much as you love to collect them. You always scope out the latest styles, and enjoy sharing your enthusiasm with Customers. It’s easy for you to start up natural, friendly conversations, adapt to different types of Customers, and resolve issues with a smile. You like to work as part of a team as you improve your individual skills on the sales floor. Your success in this role will be measured through personal and productivity goals plus your ability to provide a great in-store experience to every Customer.
Overview
You recognize yourself when you enter one of our stores. You love to talk about athletic sneakers and apparel as much as you love to collect them. You always scope out the latest styles, and enjoy sharing your enthusiasm with Customers. It’s easy for you to start up natural, friendly conversations, adapt to different types of Customers, and resolve issues with a smile. You like to work as part of a team as you improve your individual skills on the sales floor. Your success in this role will be measured through personal and productivity goals plus your ability to provide a great in-store experience to every Customer.
Qualifications
* 0-3 year of retail experience
* Confident and comfortable engaging customers to deliver an elevated experience
* Motivated to achieve great results because of one's enthusiasm from interacting with customers and athletic products
* Initiates completion of tasks or activities without necessary supervision
* Flexible availability - including nights, weekends, and holidays
Responsibilities
* Ensuring high levels of customer satisfaction by being knowledgeable on all products offered, and teaming up with co-workers to provide excellent sales service
* Delivering sales, outstanding customer experience, and operational expectations
* Maintaining personal and productivity goals
* Connects with every customer by asking open-ended questions to assess needs
* Ability to learn and share expertise of products and trends to fit customer’s needs
* Maintains an awareness of all product knowledge, and current or upcoming product / trends
* Contributes to a positive and inclusive work environment
Benefits
* From: £10.00 - £13.65 per hour
* 28 days holiday - plus an extra day per year for the first 5 years!
* Associate discount of between 30 - 50%
* Hapi App - offering discounts & prize draws
* Employee Assistance Program - Retail Trust
* Company Sick Pay scheme
* Head Office Internships
* Striper Ambassador Programme
* Development Opportunities
Address
83 Broad Street
City
Reading, Berkshire
State/Province
UK
Postal Code
RG1--2AP
Seniority level
* Seniority level
Entry level
Employment type
* Employment type
Part-time
Job function
* Job function
Management and Manufacturing
* Industries
Retail
Referrals increase your chances of interviewing at Foot Locker by 2x
Get notified about new Member jobs in Reading, England, United Kingdom.
Reading, England, United Kingdom 2 weeks ago
Reading, England, United Kingdom 2 weeks ago
Crew Member - Moxy London Heathrow Airport
London, England, United Kingdom 2 weeks ago
Egham, England, United Kingdom £10.84-£12.21 1 month ago
Hughenden Valley, England, United Kingdom 1 day ago
WIndsor: Care Assistant- Evenings Windsor
Windsor, England, United Kingdom 1 month ago
Reading, England, United Kingdom 5 days ago
Windsor, England, United Kingdom 1 month ago
Bracknell, England, United Kingdom 2 weeks ago
Cold Ash, England, United Kingdom 2 days ago
Hayes, England, United Kingdom 2 weeks ago
Hayes, England, United Kingdom 2 weeks ago
Oxford, England, United Kingdom 2 weeks ago
Air - International Defence Training - Asia, The Middle East and South Africa Desk Officer
Hughenden Valley, England, United Kingdom 2 weeks ago
Aldershot, England, United Kingdom 1 day ago
Crowthorne, England, United Kingdom 2 months ago
Reading, England, United Kingdom 6 months ago
Godalming, England, United Kingdom 2 months ago
Windsor: Care Assistant- Mornings Windsor
Windsor, England, United Kingdom 6 months ago
Basingstoke RG23, RG24, RG25, RG26, Hampshire: Care Assistant
Uxbridge, England, United Kingdom 2 months ago
Beaconsfield, England, United Kingdom 1 week ago
High Wycombe, England, United Kingdom 1 week ago
Crowthorne, England, United Kingdom 2 months ago
Thatcham, England, United Kingdom 23 hours ago
Thatcham, England, United Kingdom 1 week ago
Reading, England, United Kingdom 1 week ago
Curridge, England, United Kingdom 5 days ago
Wokingham, England, United Kingdom 1 day ago
Thatcham, England, United Kingdom 2 weeks ago
Woking, England, United Kingdom 3 weeks ago
Winkfield Street, England, United Kingdom 1 week ago
Knowl Hill, England, United Kingdom 1 week ago
We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
#J-18808-Ljbffr