Product Manager – Gallagher
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Introduction
At Gallagher Benefit Services, you’re a trusted partner to organizations navigating some of their most important people decisions. We help clients build better workplaces where people feel supported, empowered and inspired to thrive. Whether it’s shaping benefit strategies, designing wellbeing programs or advising on workforce challenges, the work you do creates meaningful change for businesses and the people who power them.
Overview
The Product Manager will play a key role in the strategic development of the Communications Practice’s product offerings, from conception to launch. The successful candidate will work closely with the wider product team to execute the product strategy, roadmap and feature set, ensuring delivery is aligned with company goals and market needs. The role will own logistical planning and ensure timely delivery of roadmap items within the agreed scope, while enabling a clear path to delivery for technical work and collateral such as sales enablement materials. The role demands a strong strategic thinker with technical acumen, communication skills and a drive for successful cross‑team collaboration.
How You’ll Make An Impact
* Carry out market and competitor research, and understand customer needs in key sales markets
* Curation of the strategic product delivery roadmap, oversight of tasks among the team, and awareness of resource constraints in line with product requirements and prioritisation
* Articulate a clear vision for the product alongside the Head of Technology, ensuring alignment with the Practice’s future direction
* Gather requirements and break them down into clear user stories with defined success and acceptance criteria
* Maintain the backlog and create efficient Jira tickets
* Ensure product development stays within agreed budgets and report profitability and performance to the Service Delivery Manager
* Produce and maintain product documentation in alignment with business needs and planned release management processes
About You
* Excellent verbal and written communication skills to articulate vision, requirements and value to diverse audiences
* Strategic thinking with the ability to see the big picture and align product decisions with business goals
* Ability to lead cross‑functional teams, delegate authority, build consensus and motivate for successful delivery
* Comfortable prioritising clashing tasks where decisions may be time‑critical and/or conflicting
* Proactive in identifying and solving challenges throughout the product development lifecycle
* Excellent problem‑solving skills and a structured approach to debugging, optimisation and refactoring
* Understanding of development processes to communicate effectively with colleagues and make informed decisions
* At ease with fast‑moving workflows needing the ability to pivot strategies and priorities in response to changing market conditions or feedback
* Strong Jira skills
* A keen eye for detail and a history of problem‑solving
Desirable Attributes
* Background working on a productised platform or multi‑tenant system serving multiple clients
* Understanding of user needs and pain points
* Ability to interpret data and use it to inform product decisions
Eligibility Requirements
* Must have the Right to Work in the United Kingdom
Compensation and Benefits
On top of a competitive salary, great teams and exciting career opportunities, we also offer a wide range of benefits.
Below are the minimum core benefits you’ll receive, depending on your job level these benefits may improve:
* Minimum of 25 days holiday, plus bank holidays, and the option to ‘buy’ extra days
* Defined contribution pension scheme, which Gallagher will also contribute to
* Life insurance, which will pay 4x your basic annual salary, with the option to top‑up to 10x
* Income protection, covering up to 50% of your annual income, with options to top‑up
* Health cash plan or Private medical insurance
Other benefits include:
* Three fully paid volunteering days per year
* Employee Stock Purchase plan, offering company shares at a discount
* Share incentive plan, HMRC approved, tax‑effective stock purchase plan
* Critical illness cover
* Discounted gym membership, with over 3,000 gyms nationally
* Season ticket loan
* Access to a discounted voucher portal to save money on your weekly shop or next big purchase
* Emergency back‑up family care
* And many more…
We value inclusion and diversity
Inclusion and diversity (I&D) is a core part of our business, and it’s embedded into the fabric of our organisation. Gallagher embraces our employees’ diverse identities, experiences and talents, allowing us to better serve our clients and communities. We see inclusion as a conscious commitment and diversity as a vital strength. By embracing diversity in all its forms, we live out The Gallagher Way to its fullest.
Gallagher is Disability Confident and committed to making our recruitment process inclusive and accessible. If you require reasonable adjustments to your application, please get in touch with TAGlobalSupport@ajg.com or request a phone call.
Our employing entity, Arthur J. Gallagher Services (UK) Limited, is proud to be accredited as a Living Wage employer. We are committed to diversity and opportunity for all and are opposed to any form of less favourable treatment on grounds of gender or gender identity, marital status, civil partnership status, parental status, race, ethnicity, colour, nationality, disability, sexual orientation, religion or belief, age and caring responsibilities.
Gallagher believes that all persons are entitled to equal employment opportunity and prohibits any form of discrimination by its managers, employees, vendors or customers based on race, colour, religion, creed, gender (including pregnancy status), sexual orientation, gender identity, gender expression, hair expression, marital status, parental status, age, national origin, ancestry, disability, medical condition, genetic information, veteran or military status, citizenship status or any other characteristic protected by applicable laws.
Equal employment opportunity will be extended in all aspects of the employer‑employee relationship, including recruitment, hiring, training, promotion, transfer, demotion, compensation, benefits, layoff and termination. Gallagher will make reasonable accommodations to known physical or mental limitations of a qualified person with a disability, unless the accommodation would impose an undue hardship on our business.
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