Sales Support Executive Salary: £26,000 – £28,000 per annum Location: Aldridge, Walsall (Office Based) Employment Type: Full-Time, Permanent Working Hours: Monday to Friday, 8:00am – 5:00pm Our client is a well-established and growing business based in Aldridge, Walsall. They are looking to recruit a motivated and enthusiastic individual who is keen to learn, develop, and grow with the business long-term. Key Responsibilities Receive, process, and manage customer orders, samples, and returns. Organise and document transport for export consignments. Produce invoices, credits, and process credit card payments. Maintain regular communication with customers, keeping them informed on sales order statuses and other updates. Support internal departments through effective communication and collaboration. Monitor and manage customer accounts, including overdue payments. Assist with engineering purchases and sample request submissions. Export Administration - training will be provided on this. Proactively contacting customers via telephone, including re-engaging lapsed customers Managing and maximising existing customer accounts Qualifying inbound and outbound sales leads Ensuring a high level of customer service at all times Candidate Requirements A confident and professional telephone manner Strong communication and interpersonal skills Willingness to learn and develop within a growing business Organised with good attention to detail Comfortable using CRM systems and general IT applications Previous experience in customer service, sales support, or account management is desirable A proactive, positive attitude and a strong work ethic Job Ref: EN1038 Hollyfield Personnel do not contact or write to unsuccessful candidates. If you have not heard anything from Hollyfield Personnel within 5 – 7 working days of your application, you should presume that your application was unsuccessful. By applying for this vacancy, you are giving permission for Hollyfield Personnel to contact you and retain your details.