Your mission
As an IT Support Engineer, you’ll be a part of the Intigriti Workplace team, reporting to our IT Systems Administrator. You’ll be supporting colleagues and customers across the world and ensure everyone can work efficiently and securely from our offices and remote locations.
We’re looking for an approachable, passionate individual who will support the company's hardware, applications and identities.
This role will be an initial 6-month fixed term contract.
What you’ll be doing
* Be the approachable, friendly face people can resort to for IT support
* Support the workforce in everyday IT questions or issues, on various channels including email, MSteamsandSlack.
* ManageIntigriti’sIT assets (laptops, mobiles, network infrastructure, peripherals) andidentities.
* Ensure employees have the technology to excel at their jobs: Install and configure hardware andsoftware.
* Diagnose,resolveand prevent various software and hardware issues on macOS, Windows, iOS, orAndroid.assistin debugging,resolvingand improvingconfiguration for the Microsoft Office and Azuresuite.
* Configure Mobile Device Management settings andissues.
* Ensure endpoints are configured optimally andsecurely.
* Onboard new employees and show them our way ofworking.
* Develop security knowledge and implement securitycontrols.
* Supporting change projects includingthe rollout of software and technology-enabled processesto improve ITservices.
* Developand documentprocedures.
* Providing technology support to Intigriti events.
What you’ll bring
* Basic understanding of Systems Administration and Networking.
* Experience with macOS and Microsoft Windows.
* Strong communication skills.
* A strong desire to learn new skills.
What is in it for you?
* ✅ Competitive salary
* ⏰ 26 days of annual leave and Bank Holidays
* ⭐ Top-notch Private Healthcare and Health Cash Plan
* ⭕ Hybrid working model
* ☕ Initial home office budget
* ✍ Great training and yearly learning budget
* ⌛ Employer pension scheme
* ❇️Enhanced maternity pay
* ⛹ Social activities and team outings
* ✨ Referral bonus
* ❓ Employee Assistance Program
* ⚡ Great hardware and access to the best tools to be successful in your role
* ☎️ Mobile subscription contribution
Why join us?
* Cybersecurity is a great place to be!The security industry is fast-paced and continues to grow even during times of economic uncertainty.
* We provide a clear career path and learning budget to help set you up for success.
* Join a company that’s making a real impact. In addition to our sustainability goals, we empower ethical hackers from all backgrounds to earn a living.
* Be yourself! Our international team celebrates individuality and places a strong focus on diversity and inclusion.
* We are theproud winners of theDeloitte Rising Star award in 2020, theDeloitte Fast 50 award in 2021 and Security Innovation of the Year 2025 at the UK IT Industry awards.
* We’re backed by top investors who are enabling us togrow internationally.
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