Quality Engineer
Location: Bridgwater, Somerset
Employment type: Full‑Time | Permanent
Salary: £50,000 to £60,000 per annum (estimated)
Key Responsibilities
* Act as the primary point of contact for customer and supplier quality issues.
* Investigate customer complaints and non‑conformances, conducting root cause analysis and implementing corrective and preventive actions.
* Lead the development and implementation of process risk assessments.
* Drive continuous improvement initiatives using Lean, Six Sigma, and WCM methodologies.
* Monitor and analyze quality KPIs, providing insights and recommendations.
* Support New Product Introduction (NPI), influencing process design and quality standards.
* Conduct yield and defect analysis, leading improvement activities.
* Deliver training on quality standards, risk assessment, and improvement tools.
* Implement visual management systems to support operational excellence.
* Identify and implement poka‑yoke (error‑proofing) solutions.
About You
* Proven experience in a Quality Engineer or similar role within manufacturing.
* Strong knowledge of quality management systems and standards (e.g. ISO 9001, ISO 13485).
* Experience in root cause analysis, problem‑solving, and continuous improvement.
* Confident working with data, metrics, and performance analysis.
* Excellent communication skills with the ability to work cross‑functionally.
* Highly organized, methodical, and able to manage multiple priorities.
* A collaborative team player with a proactive and self‑motivated approach.
Desirable
* Experience in food, medical, or high‑care manufacturing environments.
* Knowledge of Lean / Six Sigma tools and techniques.
Benefits
* 22 days annual leave + 8 bank holidays (increasing by 1 day per year of service up to 25 days).
* Guaranteed Christmas & New Year shutdown (a few days reserved from annual leave allowance).
* Pension scheme (4% employer / 5% employee contribution).
* Free on‑site parking.
* On‑site canteen.
* Access to Wellbeing 360.
* Cycle to Work (Bike2Work) scheme.
* Company uniform provided.
* Ongoing training and development opportunities.
* Career progression within a growing organisation.
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