Overview
Unity Schools Partnership is seeking an IT Technician to support our schools, helping teaching be easier, enabling students to enjoy learning, and promoting the power of technology in classrooms.
Location: Greater Norwich area. Salary: £27,254 - £29,540 per annum pro rata. Hours: 14.8 hours per week, 52 weeks per year. Contract: Permanent, required from September 2025. Reference: 7758. We have a travel claims policy to support travel requirements of the role.
Unity Schools Partnership is a progressive and growing MAT (of 40 schools) transforming how IT is delivered, managed and supported in our schools through innovative use of IT to deliver excellent user-focused services.
As part of the team, you will have access to a wide range of technologies across Primary, Secondary and Special Education, with support from colleagues who promote a cohesive work culture and diverse ideas to help form strong solutions.
Responsibilities
* Provide first line IT support to look after school IT equipment, install, order and maintain software and hardware, and provide technical support to teachers and pupils.
* Work in a hub as part of the trust-wide IT team and support staff and pupils within our schools.
* Resolve IT issues reported through the service desk ticketing system.
* Assist in the maintenance of the school's network.
* Install new software and upgrade existing applications.
* Provide technical support for teachers and pupils.
* Run diagnostics and maintain hardware peripherals (e.g., visualisers, printers, external drives).
* Ensure systems are safe and provide full child protection.
* Train teachers and students.
Requirements
* Enjoy working in a learning environment with good patience, diplomacy and communication skills.
* Knowledge of operating systems, networking, hardware and software commonly used in schools.
* Good problem-solving and organisational skills.
* Ability to explain problems and solutions clearly to non-technical users.
* Ability to prioritise, work under pressure and meet deadlines.
* Patient and methodical approach; ability to work alone or as part of a team; awareness of health and safety.
You can view a full list of requirements in the job description and person specification below. Travel between schools within your hub will be required and candidates will therefore require your own car. Where possible, we deploy technicians close to their home base to reduce the environmental and financial impact of travel for work. We have a travel claims policy to ensure you are supported on travel requirements of the role.
What we offer
* Positive work/life balance
* Friendly and supportive working environment
* Supportive and positive management
* Excellent opportunities for career development
* Motivation to grow and learn
* Variety and job satisfaction
How to apply
Please complete an application by visiting Unity Schools Partnership’s recruitment website. This job does not have a Suffolk Jobs Direct online application form. We only accept applications submitted online via our careers website and which are completed before the closing deadline. We encourage you to apply as soon as possible and check the job information on our careers site.
Closing date: 9am, 9 September 2025. Interview date: Week commencing 15 September 2025. Interviews may be held as applications are received and we reserve the right to offer to a candidate prior to the closing date.
In line with safer recruitment, we are unable to accept CVs. Successful candidates are subject to rigorous pre-employment checks. Unity Schools Partnership is committed to safeguarding, equal opportunities and diversity. We encourage applications from different under-represented groups and strive for an inclusive workforce.
Contact for informal discussion
For an informal conversation please contact Ben Shread, Head of IT Operations and Cyber Security Lead, by email bshread@unitysp.co.uk or phone 01284 413399.
#J-18808-Ljbffr