Revenues Officer (Council Tax)
Grade D: £25,183 - £27,269 per annum (pay award pending)
Post Number: RF532
Permanent - 37 Hours per week
Benefits to you:
* Casual Car User Allowance
* Flexitime Scheme
* Local Government Pension Scheme
* Discounted Council Leisure Centre Membership
* 23 days holiday and 26 after 5 years’ continuous service
* Cycle Scheme
* Free Car Parking
Cannock Chase District Council and Stafford Borough Council are committed to achieving excellence in the administration, billing and recovery of Council Tax from their shared Revenues Service.
The following opportunity has arisen for a candidate with the appropriate skills, experience and commitment to work in the shared Revenues & Benefits service. Whilst the successful candidate will be primarily based in Cannock, you may be required on occasion to work at sites across the Cannock Chase and Stafford Borough areas.
The main duties of the post will be to assist with general administrative and clerical duties as part of a team dealing with the billing, collection and recovery of Council Tax. This will involve dealing with members of the public in person, by telephone and in correspondence and so the successful candidates will need to have excellent communication skills, both written and verbal.
The successful candidate must have the ability to assimilate complex and changing legislation and needs to be able to use a computer to input and retrieve data. You also need to be able to work accurately and to prioritise workloads to meet deadlines.
You should hold GCSE’s at Grade C or above in Mathematics and English or have equivalent vocational or academic experience. You must also be able to work as part of a team as well as on your own initiative and be willing to undertake training and development to gain detailed knowledge of Council Tax.
Previous experience of working in Local Authority Revenues and Benefits administration and experience of working with Civica or Council Tax software would be advantageous.
To apply for this vacancy online please go to https://cannock.engageats.co.uk/V2/Login
Alternatively, please telephone 01543 462621 or write to HR Services, Cannock Chase Council, Civic Centre, Beecroft Road, Cannock, Staffordshire, WS11 1BG or e-mail vacancies@cannockchasedc.gov.uk quoting post number RF532.
The closing date for receipt of completed applications is Friday 13th June 2025.
THE COUNCIL IS AN EQUAL OPPORTUNITIES EMPLOYER
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