Wiper and True are looking for people to join our great Front of House teams at The Barrel Store in St Werburghs, Bristol. The role is part-time and available on either a part time or a zero hours basis, with a start date as soon as possible. Our taproom teams are the face of our Wiper and True brand and as ambassadors for the company are expected to represent the brand and our values on shift and at any taproom events. The Front of House role suits someone who is a great team player, with high standards of service, cleanliness and professionalism. Key Responsibilities Support the set up and close down of the venue in a timely manner Serve beer to customers in a responsible way, whether drinking in or taking out Cellar management and dispense Clear and wash glasses Ensure a positive customer experience, with a focus on being engaging and educational Operate the till system Ensure fastidious cleaning protocols are followed and the bar is kept clean at all times Adhere to the health and safety and standard operating policies and procedures Ensure adherence to licensing conditions at all times Ensure that all reasonable care is taken for the health and safety of yourself, employees, guests and other persons on the premises About You Exceptional people skills, you are in a customer facing role and represent the brand Enjoy being part of a hard working, busy team Be calm, professional with customers and the team and customer focused, even under pressure and on busy shifts Passionate about beer, food and flavours Responsible for keeping work areas clean and tidy Proactive with supporting the team and managers on shift Comfortable working in busy environments and being self determined on shift Knowledge, Skills and Experience You must have: Experience working in a pub, bar, restaurant or brewery A passion and understanding of beer /or a desire to learn about beer A comfortable and confident manner with customers It would be good if you have: Knowledge of cellar dispense and line cleaning First aid qualification Work Environment The Barrel Store is our intimate neighbourhood bar, nestled in the heart of St Werburghs. One of Bristol’s most vibrant, community-focussed areas that bustles with independent businesses, green spaces and graffiti, St Werburghs was home to the original Wiper and True brewery. Today, super-fresh pints are served in the building where they were brewed from 2013 until 2022, and enjoyed alongside street food from the city’s finest pop-ups. The Barrel Store is a lovely community venue which is busy, noisy and host lots of different events throughout the week. There is a beer garden. About Us Wiper and True is a brewery dedicated to making Beautiful Beer and providing an extraordinary place to work and visit. Our employees enjoy a work culture that promotes trust, inclusivity, team-work and a continuous drive to improve and support each other. Wiper and True is a registered Living Wage Employer and our benefits include cycle-to-work and tech schemes, beer and merchandise allowance, family and friends discounts on products and at our taproom, and opportunities for continuous professional development. Flexible working and job-shares will be considered. We are an equal opportunities employer. We welcome applicants from all backgrounds and communities. Location: The Barrel Store, St Werburghs, Bristol Hours: Approximately 16 hours per week with mostly evening and weekend shifts available. How to apply Please click on the apply here link and follow the instructions on our vacancies page, where you will be able to upload your CV and answer a couple of questions. We are happy to make any reasonable accommodations to the application process to ensure any barriers are removed and the process is supportive. If you require any adjustments or support, please get in touch directly via the messaging options on the connect page, or via email to people@wiperandtrue.com. By submitting your application to Wiper and True you are agreeing that you have read and understood Wiper and True’s Privacy Notice for Job Applicants, which can be found here: http://www.wiperandtrue.com/applicant-privacy