About The Company: OCS UK & Ireland is a leading facilities management company with 50,000 colleagues and a turnover in excess of £2bn. We deliver innovative, award-winning services within facilities management, hard services, cleaning, security and catering. Our mission is to make people and places the best they can be for our colleagues, customers and the communities we serve. Our commitment to doing business the right way is rooted in our TRUE values - Trust, Respect, Unity, and Empowerment. About The Role: Shift Pattern: Monday to Friday As an Area Cleaning Supervisor at OCS, you will be in charge of making sure everything runs smoothly with the facilities support services. You will need to make sure customer needs are always met and even anticipated. You will manage staffing levels, making sure everyone is where they need to be, and help out personally when needed. You will also be the go-to person for any issues from customers or staff about OCS facilities. Plus, you will make sure all messages, emails, and announcements are clearly communicated to the team. This role is a great way to step up your career while keeping everything clean and organised. As part of your role, your key responsibilities will include, but are not limited to: Ownership of the delivery of the facilities support services through to conclusion whilst ensuring customer requirements are met and their needs are anticipated at all times. Provide flexible, suitable, manning levels ensuring staff are effectively deployed where required. Integrate the staff across the floors and business areas, ensuring a consistent approach across the areas, while personally assisting each day where necessary. Provide initial line of escalation both for customers and staff for all OCS Facilities related queries. Ensure that all communications, whether messages, emails or announcements are clearly passed on to all members of the team. The ideal candidate should meet the following criteria: Must have Right to Work in the UK. An enhanced DBS will be completed for the successful candidate. Good working knowledge of Microsoft Office packages including Word and Excel. Desirable to have an understanding of COSHH and working in similar environments. An understanding of following H&S rules and its importance. Clean Driving License. Customer care qualification. People management experience. How to Apply: If you are interested in joining a business that encourages professional development, career progression and the chance to work with inspirational people then please click apply and register your interest! You can also sign up to our job alerts when registering which will notify you when other suitable vacancies are available. We are an equal opportunities employer and rely on a diverse workforce with a broad range of knowledge, skills, and backgrounds to deliver our goals. We offer an inclusive and welcoming environment and actively encourage applications from all individuals regardless of race, gender, nationality, religion, sexual orientation, disability, or age.