Description
The Compliance Officer will be responsible for the day-to-day management of a diverse and complex portfolio of issues that fall within the remit of the Risk & Compliance function, as allocated from by the Head of Risk & Compliance and/or COLP.
The Compliance Officer shall be responsible for ensuring the smooth and effective operation of all aligned portfolios, working in unison with the COLP, Head of Risk & Compliance and other members across the Risk & Compliance Team. Where there is a cross-over of responsibilities or portfolios ensuring effective co-operation and inter-dependence across the Risk & Compliance Team in order to ensure optimum efficiency and effectiveness of the Risk & Compliance function. The Compliance Officer will also be required to support the wider Davies UK&I business area.
Key Responsibilities
The Compliance Officer role shall include but not be limited to managing portfolios consisting of:
* Ensure regulatory compliance across the business, including SRA requirements, AML, tax evasion, modern slavery, bribery and fraud.
* Maintain and update ISO9001 policies and procedures, and support internal and external audits.
* Support GDPR/DPA compliance, including breach management, DSAR handling and policy development.
* Manage supplier due diligence and risk‑based supplier reviews.
* Support client onboarding and respond to client due‑diligence questionnaires.
* Conduct internal audits and help prepare the business for client audits.
* Act as the central contact for commercial insurance notifications and claims progression.
* Develop and deliver QRC training content across multiple formats.
* Investigate conflicts of interest and liaise with CAMs, Technical Directors and the SRA ethics team.
* Review client contracts, identify risks and recommend amendments during tender and sales processes.
* Support the management of risk registers and quarterly risk reviews.
* Contribute to M&A due diligence and integration activities.
* Assist senior leaders with ad‑hoc compliance projects
* Adhere to Davies values
The Compliance Officer will engage with, and be supported by, other members of the Risk & Compliance function in the management of the above portfolio. The Compliance Officer will report directly to the Head of Risk & Compliance.
Skills, Knowledge & Expertise
The Compliance Officer shall ideally have an experience and track record of working in a legal or Risk & Compliance role, and shall have the following experience & competencies:
* A knowledge & understanding of Risk & Compliance policies & procedures
* A knowledge & understanding of ISO 9001
* A knowledge & understanding of the GDPR / Data Protection Act (2018) and ideally have undertaken an accredited GDPR Foundation and / or Practitioner course
* A knowledge & understanding of risk management
* A knowledge & understanding of administration of insurance claims
* Basic knowledge of FCA regulation would be beneficial but not essential
* Communication skills (verbal and written) with a proven ability to communicate in clear & concise terms
* Strong planning and organisation skills, with the ability to react business needs & risks, and to producing material in a timely manner
* Keyboard skills & use of appropriate IT packages–Word / Excel / PowerPoint
* Teamwork–the ability to engage with the Technical Director and SFTs and to work together effectively in order to produce the necessary technical outputs
* The ability to work in a secure, sensitive & confidential environment
In performing the tasks necessary of the Compliance Officer, the role holder(s) shall at all times display and represent the aims and objectives of the QRC team and shall act in such a manner as to correctly represent the QRC team across the business.
Job Benefits
* Access to the Davies Incentive Plan
* 25 days holiday per year which increases with level of service (opportunity to buy & sell 3 days)
* Simply Health Care Cash Plan
* WeCare – 24/7 online GP, mental health support and virtual wellbeing covering a whole host of topics to do with health, mental health, wellbeing & healthy living and financial & legal wellbeing
* Death In Service – after 1 years’ service
* Pension Contribution based 5% Employee / 3% Employer
* Cycle to Work Scheme*
* Tech Scheme*
* Season Ticket Loan*
* Gym Flex*
* Access to Online Discount Sites
*after successfully completing probation
We are a specialist professional services and technology firm, working in partnership with leading insurance, highly regulated and global businesses.
We help our clients to manage risk, operate their core business processes, transform and grow. We deliver professional services and technology solutions across the risk and insurance value chain, including excellence in claims, underwriting, distribution, regulation & risk, customer experience, human capital, digital transformation & change management.
Our global team of more than 8,000 professionals operate across ten countries, including the UK & the U.S. Over the past ten years Davies has grown its annual revenues more than 20-fold, investing heavily in research & development, innovation & automation, colleague development, and client service. Today the group serves more than 1,500 insurance, financial services, public sector, and other highly regulated clients.