QA Analyst Location: White Moss Business Park, Skelmersdale Role Overview: The QA Analyst will ensure the delivery of high-quality, secure, cloud-based energy management software by designing, executing, and maintaining robust manual and automated testing processes. This role supports the development and infrastructure teams by validating functionality, performance, security, and user experience across all product components. We are seeking a proactive and collaborative professional who will integrate seamlessly into our small, dedicated, and driven team. Excellent written and verbal English communication skills are essential, as the role requires clear technical reporting, stakeholder engagement, and effective cross-team collaboration. The successful candidate will be responsible for maintaining the bugs and improvements backlog to ensure relevance and priority of each ticket. Working closely with developers, product owners, and stakeholders, the QA Analyst will define test strategies, clarify acceptance criteria, and ensure defects are identified and resolved early in the delivery lifecycle. The role is initially full-time on-site, with the possibility to transition to hybrid working once the successful candidate has demonstrated competence and is fully up to speed. Key Responsibilities: Design and execute comprehensive test plans, cases, and scripts (manual and automated) Support sprint testing activities including functional, regression, and exploratory testing Accurately report and track defects using JIRA Review and maintain the defects and improvements backlog for relevance and priority Collaborate with developers and product owners to clarify requirements and acceptance criteria Develop and maintain automated tests using tools such as Selenium, Cypress, or Playwright Support User Acceptance Testing (UAT) with internal stakeholders and end users Champion and continuously improve QA best practices, processes, and tooling Participate in stand-ups, sprint planning, and retrospectives as part of the Agile team Provide end-user support and troubleshooting for software-related issues Undertake other related tasks to meet team and organisational objectives To be successful in this role you will demonstrate: •Company Core Values at all times •Bachelor’s degree in Computer Science, Engineering, or a related discipline (or strong relevant experience) •Professional testing accreditation (e.g. ISTQB Foundation or higher) is desirable Competencies: Ability to integrate effectively into a small, dedicated, and driven team Excellent written and verbal English communication skills Ability to work under pressure with flexibility and adaptability to change Strong analytical and critical-thinking skills for defect detection Clear communication on technical, security, and performance topics Collaborative approach to cross-team support Detail-oriented with a quality-first mindset A collaborative and growth mindset with the ability to work across technical and business teams Willingness to mentor other team members in areas of proficiency Preferred Experience: Extensive experience with manual testing Familiarity with automation frameworks and scripting languages Experience with test management tools (e.g. TestRail, Zephyr) The Steam Thermal Solutions business is one of three businesses within Spirax Group. Spirax Sarco and Gestra, are our two brands that form Steam Thermal Solutions and are global leaders in the supply of engineered solutions for the design, provision and maintenance of efficient industrial and commercial steam systems. Steam Thermal Solutions has global coverage across 67 operating units (called OpCos), organised into four Divisions: EMEA, APAC, Americas, Gestra. Spirax Group is a FTSE100 and FTSE4Good multi-national industrial engineering Group with expertise in the control and management of steam, electric thermal solutions, peristaltic pumping and associated fluid technologies. Our Purpose is to create sustainable value for all our stakeholders as we engineer a more efficient, safer and sustainable world. Our technologies play an essential role in critical industrial processes and industrial equipment across industries as diverse as Food & Beverage, Pharmaceutical & Biotechnology, Power Generation, Semiconductors and Healthcare. With customers in 165 countries, we provide the solutions that sit behind the production of many items used in daily life, from baked beans to mobile phones! Our Purpose, supported by our inclusive culture and Values, unites us, guides our decisions and inspires us everywhere that we operate. We support our colleagues to make their difference for each other as well as customers, communities, suppliers, our planet and shareholders by creating a truly equitable working environment where everyone feels included. Benefits You will receive a competitive salary (and a discretionary bonus), flexible working and excellent benefits including 27 days holiday allowance (before bank holidays), 3 days’ paid volunteering leave, comprehensive private healthcare, enhanced pension plan, life assurance, optional participation in a Share Ownership Plan, free onsite parking, flexible benefits, and access to a personal discounts’ portal. We also offer a range of additional support and benefits through our Everyone is Included Group Inclusion Plan, detailed below. Everyone is Included at Spirax Group We are passionate about creating inclusive and equitable working cultures where everyone can be themselves and achieve their full potential. For us, that means supportive teams and strong relationships where everyone’s contribution is valued - across social and cultural backgrounds, ethnicities, ages, genders, gender identities, abilities, neurodiversity, sexual orientation, religious beliefs, and everything else that makes us human and unique. We want everyone to be able to make their difference here, so we will always consider requests for flexible working. We know that everyone needs some extra help from time to time too, so we have introduced a range of additional benefits through our Group Inclusion Commitments. These include gender-neutral parental leave, 15 days of extra paid caregiver leave, paid time off and support for anyone experiencing pregnancy loss or domestic abuse, menopause-friendly workplace principles and more. Learn more at https://www.spiraxgroup.com/en/life-at-spirax/our-inclusive-group/our-inclusion-commitments. We are also a Disability Confident Committed Employer. If you would like to apply using this scheme, please select this option in our application form or notify our recruitment partners.