Responsible for the supervision of Cleaning colleagues on a match-day and non-matchday. This role also requires a level of financial knowledge on payroll submissions, limited budget planning, recruitment, raising of purchase orders in advance of purchasing goods and services .
Key accountabilities will include:
* Coach, develop and mentor the Cleaning team to deliver brilliant cleaning standards.
* The accurate administration and submission of weekly and monthly payroll for the Cleaning department
* Collate and analyse all forecasted payroll costs in advance of weekly activities
* Manage all cleaning colleagues on a day to day basis
* Ensure all new colleagues are properly trained in cleaning techniques and safety procedures
* Supervise all cleaning colleagues on a day to day basis
* Liaise with external providers to ensure all waste streams are removed from Celtic Park and Barrowfield Training Ground in a timely manner
* Ensure all cleaning colleagues have completed training in the following hygiene based courses, COSHH, Health and Safety
* Completion and submission of monthly cleaning stock audits
* Ensure the stadium is cleaned post-match and returned to a sterile environment within the pre-agreed timeframe that as set by GM Soft Services
* Ensure all cleaning colleagues wear the appropriate PPE acknowledging the weather conditions they may face
* Manage cleaning colleagues holiday entitlement and absence records
* Attend meetings with GM Soft Services regarding product and equipment innovations
Relationship Management
* Ensure all communications with colleagues are professional, appropriate and considerate of individual needs and circumstances
* Actively build and maintain positive working relationships with colleagues across the Club. Ensuring a collaborative approach is always adopted
* Treat all colleagues with dignity and respect by ensuring that your behaviours and approach during all workplace activity is inclusive of all backgrounds and abilities and welcomes diverse contributions
Leadership & People
* Provide effective leadership to all direct reports, enabling the continuous development and improvement of team members
* Alongside HR & GM Soft Services, ensure sufficient succession planning is in place within the Cleaning department, with development plans identified and implemented
* Ensure all communications affecting team members are cascaded to them in a considerate, fair, inclusive and timely manner, ensuring that Club messaging is always represented appropriately
* Ensure there is continuous management of both individual and team performance, ensuring performance gaps are identified and addressed appropriately and constructively
* Ensure team members feel valued and recognised by acknowledging and celebrating team and individual successes
* Alongside HR, provide relevant wellbeing support to colleagues and maintain open channels of communication ensuring sufficient opportunity is available for team members to access support
* Ensure roles for all reports are designed fairly and that work is allocated appropriately between colleagues
Skills and Experience required:
* At least 1 years’ experience of supervising a Cleaning function in a similar environment.
* Experience of leading, motivating and influencing a team.
* Excellent organisational, administrative and time management skills.
* Strong interpersonal and communication skills, both verbal and written.
* Flexible, responsive and team player.
* Oral & written communication
* Facilitating Change
* Collaboration
* Leadership
* Relationship management
* Coaching / developing others
* Planning & Organising
* Personal Accountability
* Team working
Additional Requirements:
* Ability to work flexible hours, including weekends, evenings and match days
Club Benefits
* Dedicated Employee Assistance Programme
* Staff retail discount on Celtic & Adidas merchandise
* Access to our Colleagues Benefits & Discount Platform
* Regular colleague social events
* Subsidised on-site canteen