Overview
Join to apply for the Senior Property Manager - Mandarin Speaking role at Johns&Co.
Location: Vox Studios, 1-45 Durham Street, SE11 5JH.
Base pay range
* Job Title: Senior Property Manager - Mandarin Speaking
* Salary: Basic salary £35,000, plus a quarterly paid commission incentive.
* OTE: £36,750 - £42,000
* Location: Vox Studios, 1-45 Durham Street, SE11 5JH
* The Role: At Johns&Co, we understand that our support teams are the backbone of our success, and we are committed to providing you with the opportunities and resources you need to excel. Join a high-performing team that is dedicated to delivering outstanding customer service and building strong, lasting relationships with our valued clients. Here, your work will be recognised, your contributions will be valued, and your professional growth will be supported.
Your Responsibilities
* Build and maintain strong relationships with landlords and tenants by providing outstanding customer service.
* Proactively manage a portfolio of approximately 175 residential properties.
* Address maintenance issues, chase rental arrears, and negotiate deposit returns and disputes.
* Leverage strong technical knowledge of property management to resolve complex issues.
* Train and mentor staff, sharing your expertise with the team.
Your Skills and Experience
* Extensive experience in residential Property Management with a proven track record of success.
* Ability to develop and mentor staff and conduct effective training sessions.
* ARLA qualification and in-depth technical knowledge of current market trends and regulations.
* Excellent organization and composure under pressure.
* Exceptional customer service skills demonstrated in previous roles.
Why Join Us?
* Enhanced holiday allowance, including additional holiday schemes and birthday leave.
* Comprehensive benefits package, including enhanced maternity/paternity leave and death in service benefits.
* Performance-based incentives, including international trips.
* Wellbeing support with access to therapy sessions via PLUMM.
* Employee referrals scheme.
* Opportunities for professional development and career growth.
About Us
At Johns&Co we’re a fast growing and innovative London estate agency. We’re committed to knowing the London property market inside out and providing the very best service to everyone we interact with. We’re focused on growth and offer opportunities for advancement.
Seniority level
* Mid-Senior level
Employment type
* Full-time
Job function
* Sales and Management
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