Digital Business Analyst | 9567 | Fixed Term Contract until March 2028 | 37 hours per week | £39,862 - £41,771 per annum | Scale J | Norwich - Hybrid
This is a hybrid role.The successful candidate will need to be able to work from County Hall for a day a week, and more if required by the project.
What we’re looking for
We are looking to recruit an experienced and dynamic Digital Business analyst to provide high quality digital business analysis services for Norfolk County Council. Digital Business Analysts work with a range of business stakeholders to develop high value opportunities into requirements that improve processes to deliver cost savings, efficiencies and improved outcomes for end users.
Digital Business Analysts ensure that we leverage maximum business benefit from our exciting leading-edge technology – this includes and industry leading business applications, the Microsoft Power Platform, Robotic Process Automation technology, and Artificial Intelligence capabilities, and a range of different enterprise size line of business systems.
This post sits in our new Business Analysis Centre of Excellence, which is part of our Digital and Transformation service. Digital and Transformation work with leaders and stakeholders across NCC and partners to manage, deliver and report on organisationally critical programmes and projects. Our BA team plays a vital role in helping to scope, prioritise and drive through this vital and exciting change.
We’re looking for someone with:
1. Proven track record as a digital business analyst
2. Experience working with multiple business stakeholders to map processes
3. Experienced in the development and prioritisation of digital requirements, including in the form of user stories
4. Experience operating effectively using Agile methodologies
5. Supporting projects end to end
6. A proactive, hands-on attitude
7. Ability to deliver while working within established governance
This advert will remain open over the Christmas period.Interviews will happen in late January.
For more information or an informal discussion, please contact Pete Henley on 01603 222940.
These are some benefits you can enjoy by working for Norfolk County Council:
8. Competitive salary
9. Generous holiday entitlement
10. Health and Wellbeing services including fast-track physiotherapy and a free counselling service
11. Flexible working opportunities including flexi-time, part time, remote and hybrid working – dependant on your job role and business need.
12. Financial benefits such as:‘A for Fire Service and Social Care WorkersRelocation expenses (where applicable)An advance of your expenses if you travel for workLocal Government Pension Scheme with generous employer contribution, life assurance, death in service payments and dependants’ pensions.
Tax efficient ways of getting extra pension and new bikes
Access to our tax efficient car lease scheme for greener travel enabling you to lease a brand new, ultra-low emission vehicle (subject to eligibility)
A payment if you refer someone you know to a hard to fill job
Before you apply, we recommend reading the full to help you demonstrate you meet the criteria. You can also find information on our here.
Redeployment closing date: 28th December 2025 at 23:59
All other applicants closing date: 18th January 2026 at 23:59