Job Overview:
As a Linen Porter, you'll be an essential member of our team, working together in a dynamic environment to handle linen management efficiently. Your role involves coordinating linen stock throughout the hotel, responding promptly to guest requests, and upholding the standards of excellence that enhance our guests' satisfaction and enjoyment.
Job Description
Key Responsibilities
* Manage linen stock levels, coordinate deliveries, fulfill orders, and distribute linens.
* Adhere to health and safety policies, promptly report any issues, and maintain linen-related equipment.
* Ensure proper storage and manage linen inventory.
* Provide guest assistance respectfully, addressing concerns promptly.
* Collaborating with team members to achieve cleanliness goals and maintain a positive working environment.
* Following instructions from supervisors and managers regarding cleaning schedules and specific tasks.
Person specification
Experience
* Prior experience in a similar role, preferably within a hotel, resort, or hospitality environment, is valued, though not mandatory.
* Familiarity with linen management procedures, such as sorting, folding, and distribution, is advantageous.
Skills and knowledge
* Physical ability to lift, bend, and stand for extended periods.
* The ability to work individually and as part of a team.
* Strong time management skills.
* Attention to detail.
* Flexibility and willingness to learn.
* A 'Can Do' attitude.
* Adaptability to organisational needs.
* Ability to prioritise and multi-task.
* Capability to provide excellent customer service.
* Self-motivation and accountability.
* Ability to work confidentially and with integrity.
* Ability to work under pressure and to follow instructions.
* Awareness of safety regulations and compliance.
Job Types: Part-time, Permanent, Zero hours contract
Pay: £12.21 per hour
Expected hours: No more than 16 per week
Benefits:
* Discounted or free food
* Free parking
* On-site parking
Work authorisation:
* United Kingdom (required)
Work Location: In person