Job Title: Supervisor
As a Supervisor, you will work with the General Manager and Assistant Manager to ensure we provide a great customer service journey, along with the front of house team. You will support the safe running of the business and uphold high standards to ensure every shift runs smoothly. If you're interested in progressing your career with us, we'll support and guide you all the way to the top.
At Zizzi, we don't do good times, only Great Times!
Benefits:
* Treat yourself and your friends with 50% off at Zizzi & ASK Italian (drinks included)
* Never go hungry with free & heavily discounted menu on shift
* Get rewarded by your customers with a generous tronc system
* Wagestream available to instantly access earned wages
* Enjoy discounts on cinema tickets, travel websites, and big brands during your time off
* Stay connected with our online Zizzi community for access to rotas and payslips
* Access our Employee Assistance Programme for support, including GPs and wellbeing services
* 28 days holiday (pro rata)
* Opportunities for career development and progression
* Company pension contributions
* Zizzi branded T-Shirts and aprons provided
Key Responsibilities:
* Manage and run your shifts effectively, overseeing the restaurant team both front and back of house
* Deliver exceptional customer service, coaching your team to ensure all customers have a Great Time
* Lead the Front of House team to create memorable experiences for our customers
* Ensure every dish served is perfect, sharing your passion for food
* Maintain the restaurant's appearance and standards according to policies and guidelines
* Collaborate with the team to deliver Great Times, taking pride in your service
Our Values:
* Growth: Strive to be better than yesterday, seeking continuous improvement
* Individuality: Celebrate differences and encourage authenticity
* Drive: Make things happen, adapt, and motivate
* Togetherness: Support each other and embrace challenges and successes
* Fun: Enjoy the everyday, keep a positive attitude
Additional Benefits:
* Company Bonus Scheme (for GM's & HC's)
* 50% Zizzi & ASK Italian discount card
* Free & discounted menu on shift
* Wagestream for instant wage access (excludes NI & ROI)
* Discounts on entertainment, travel, and brands
* Access to rotas and payslips online
* Employee support services including wellbeing and GPs
* 28 days holiday (pro rata)
* Career development opportunities
* Company pension contributions
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