To provide an efficient audio, copy typing and word processing service for the clinical team as required. This includes the typing of letters, reports, patient referrals, filling in the detail for appropriate templates, etc in an accurate and quality manner, and sometimes subject to short deadlines. To liase with 3rd party health care professionals to aid the need of patients To maintain and keep up to date data logs in computerised patient records To receive incoming and initiate outgoing telephone calls in order to facilitate timely and appropriate communications with others, taking messages and dealing with appropriate queries and tasks from either patients or services within the NHS To maintain the computer clinic system in an accurate and secure manner. To assist with the gathering of statistics and information when required. To provide internal cover for annual leave within the secretarial department. To be able to prioritise workload To inform lead of possible data breaches To reply or communicate emails that come through from colleagues within NHS service departments To help maintain the two Teldoc email systems and action/forward information appropriately and timely Any other duties commensurate with skills and responsibilities