GxP IT Project Portfolio & Service Manager - Permanent Position
The Company
Eisai is a leading research based pharmaceutical organisation with an extensive portfolio across the Oncology, Neurology and Pain therapy areas.
Eisai Manufacturing is the hub of Eisai’s production and supply chain. We make tablets, package these into blisters, label and package vials and bottles. We also manage the wider medicines supply chain and other companies who undertake work on our behalf.
By joining Eisai, you will be working for an organisation with a human healthcare philosophy, which means that we put the patient first in everything we do.
Your new role
As an IT Project portfolio and service manager you will partner with the manufacturing site to deliver compliant, on time, and value driven IT outcomes. The GxP IT Project & Service Manager owns the hands on, end to end delivery of IT initiatives, including new system implementations, upgrades, GxP IT changes, and service improvements, ensuring delivery to time, cost, quality, and compliance standards.
1. Own the end to end, hands on delivery of GxP IT initiatives, accountable for outcomes delivered to agreed time, cost, quality, and compliance standards
2. Lead day to day execution of projects and changes, including new system implementations, upgrades, GxP IT changes, and targeted process or service improvements
3. Translate manufacturing site priorities into executable delivery plans, in alignment with the Senior Manager
4. Manage delivery risks, dependencies, and issues, taking decisive action to protect timelines and outcomes
5. Lead cross functional delivery teams and vendors, driving progress, resolving blockers, and ensuring accountability
6. Ensure GxP compliance across all delivery activities, including impact assessment, validation, documentation, and change control
7. Drive continuous improvement in delivery practices to increase reliability, efficiency, and business value
8. Partner with the Business System Managers, who own GxP incident and change management, to maintain compliant and reliable site IT services
9. Collaborate on release, upgrade, and change planning, reviewing service performance and addressing recurring issues to minimise disruption and improve reliability
10. Develop junior team members’ project management capability through mentoring
What are we looking for?
11. Degree or equivalent.
12. Project Management certification (e.g., PRINCE2, PMI PMP, Agile, Scrum Master) or equivalent an advantage.
13. End to end delivery of GxP IT initiatives in a pharma or life sciences manufacturing environment
14. Hands on, site facing IT delivery experience bridging IT and manufacturing operations
15. Practical experience with GxP compliance, validation, and change control in IT
16. Experience improving IT delivery or service reliability in a manufacturing context
What we offer in return
Eisai offers a competitive salary and excellent wider benefits package that includes,
17. Hybrid working
18. Electric charging points for Electric/Hybrid vehicles
19. Discretionary Bonus
20. Free onsite parking
21. Subsidised onsite restaurant and coffee shop
22. Learning and development opportunities
23. Retail discounts
24. Well-being & mental health awareness programmes
25. Multi-faith prayer room
You will also be based out of our excellent EMEA Knowledge Centre (EKC) facility, which is our EU Headquarters, and offers an inclusive, and collaborative working environment.
What you need to do next
If you are interested in this position, please click ‘apply now’ at the top of this advert. Upon submitting your application, you will be asked to complete your profile and upload a copy of your CV along with any additional information to support your application.
If you have any questions, please contact us on TalentAcquisition@
Eisai Recruitment Statement
Diverse perspectives and experiences are critical to our success, and we welcome applications from all people from all backgrounds with the experience and skills needed to perform this role. We look forward to receiving your application.
Eisai EMEA EDI Commitment Statement
We believe that diverse and inclusive teams promote wellbeing, learning and innovation, helping Eisai serve our patients, their families, our employees, and society.
Our commitment is:
26. to embrace and celebrate our differences, respecting and valuing each other.
27. to include equity, diversity, and inclusion practices in all that we do so everyone has a full sense of belonging.
28. to value individual talent where every employee can be themselves and thrive in an environment of openness, trust, and integrity