Job Overview
Hours: 37.5 hours per week, worked flexibly across Monday to Sunday with flexible days off
Location: Ponteland
Benefits: £26,422 per annum, generous annual leave of up to 7.2 weeks (including bank holidays), contributory pension scheme, personal development budget, wellbeing initiatives and occupational sick pay scheme.
Join our team and help make a difference in your local community. Love retail, people, and making a positive impact? This could be the perfect opportunity for you.
At Tynedale Hospice at Home, our shops do so much more than sell great pre-loved items. Every donation, purchase and volunteer hour helps fund vital services for local people and families, including end-of-life nursing care, hospital transport and bereavement support across West Northumberland.
We are looking for an enthusiastic and motivated Shop Manager to lead our welcoming Ponteland shop. This is an exciting opportunity to join a growing retail team and play an important role in supporting your local hospice.
No two days are the same in this varied and rewarding role. You will lead and inspire a fantastic team of volunteers, oversee the day-to-day running of the shop, and help maximise income from donated goods and household items. Along the way, you’ll create a positive shop environment for customers, volunteers and supporters alike.
This role would suit someone with previous experience in retail, hospitality, or another customer-focused environment, who enjoys working with people, takes pride in delivering excellent service, and is motivated by achieving results.
By joining us, you’ll be combining retail leadership with real purpose—helping ensure local people can access compassionate hospice care and support when they need it most.
If you’re looking for a role with purpose, variety, and the opportunity to make a genuine difference, we would love to hear from you.
If you would like an informal chat about this role please email Christine Grice: CGrice@tynedalehospice.com
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