About The Role
We are recruiting for a part‑time Receptionist to join our Hereford operations team. Our reception team are a critical link between us and our clients, a lifeline for our employees and even a reassuring first impression for interviewing candidates.
Responsibilities
Client Communications and Visitor Management
* Welcome and greet all visitors to the firm, including clients.
* Field and redirect incoming calls as appropriate.
* Upkeep a timely response to incoming calls and email queries.
* Manage visitor sign in (including the contractor log) and distribute visitor passes.
Event, Meeting Room and Office Supply Management
* Replenish meeting rooms (note pads, tissues etc…)
* Order stationery and refreshments as needed.
* Book meeting rooms as needed, allowing for the set up of events.
* Coordinate with any external vendors, contractors or catering needed for events.
* Conduct routine safety and maintenance checks.
Mail Management
* Handle incoming post, special delivers and couriers.
* Frank outgoing post.
* Log files according on SOS.
About You
Whilst previous experience as a Receptionist or Administration would be beneficial, it is not essential. We are looking for someone who:
* Has former experience in a client/customer facing environment.
* An ability to build rapport with clients quickly and professionally.
* Is organised and able to manage changing priorities.
* Has an approachable nature as both clients and employees will look to you for support.
* Proactive and can‑do approach.
* Thrives best in a collaborative team environment.
We are looking for someone to work part‑time, 20 hours a week; Wednesday afternoons and Thursday and Friday between 8.30 - 17.30.
Benefits
* 28 days annual leave (plus public holidays)
* Bonus scheme
* Life Assurance
* Scottish Widows Pension Scheme
* Healthcare cash‑plan
* 1/3 gym membership contribution
* Electric vehicle scheme
* Happy People/Perks at Work benefits portal
* Cycle to Work scheme
* Flu vaccinations
Equal Opportunities
HCR is an equal opportunities employer and values diversity. We are an armed forces‑friendly organisation.
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