Pipeline360 is a B2B demand generation platform that helps marketers build predictable, compliant pipeline by combining brand campaigns and lead generation into one integrated solution.
The Associate Campaign Manager (ACM) is an integral part of the Customer Experience team, providing executional and operational support to ensure seamless campaign delivery. While this position is not client-facing, it serves as a foundational role designed to build the skills and experience necessary to advance into a client-facing Campaign Manager position.
The ACM supports top-tier accounts alongside Senior Campaign Managers, managing key pre- and post-launch processes that ensure campaigns are executed accurately, on time, and in alignment with customer goals. This role thrives in a fast-paced, high-volume environment and requires strong organizational skills, attention to detail, and cross-functional collaboration.
Key Responsibilities
· Provide internal campaign support for the Senior Campaign Manager team across top accounts.
· Execute campaign-related tasks in alignment with established processes and timelines.
· Maintain up-to-date documentation and detailed task tracking within project management tools (e.g., Workfront).
· Complete campaign build documentation accurately and efficiently.
· Conduct quality assurance (QA) checks on operational builds to ensure campaigns are error-free and launch-ready.
· Partner with the Strategy Data Partner (SDP) team to monitor campaign performance and delivery pacing.
· Adjust and optimize pacing as needed to meet campaign goals.
· Assist with the development of custom client reporting and analytics using internal platforms (e.g., Integrate, Workfront).
· Submit and track product support tickets for any platform issues identified during execution.
· Work closely with internal teams — including Campaign Management, Digital Operations, and Campaign Operations — to ensure seamless execution.
· Communicate task progress, availability, and priorities to internal stakeholders.
· Participate in continuous process improvement by identifying operational efficiencies.
Qualifications
· Up to 1 year of experience in campaign support, operations, or administrative roles.
· Proven ability to follow detailed written directions and execute high-volume tasks accurately.
· Strong organizational skills with the ability to manage multiple priorities simultaneously.
· Working knowledge or exposure to Marketing Automation tools (Marketo, Eloqua, Pardot, or similar) preferred.
· Excellent collaboration, communication, and project management skills.
· Strong analytical and process-driven mindset with an eye for detail.
· Flexibility to adapt within a fast-changing, agile environment.
· Desire to grow within campaign operations and digital marketing execution.