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Job Description
We’re fully committed to being an inclusive employer and ensuring equal opportunities for everyone. We welcome flexible working patterns, including compressed hours.
Job Description
We’re fully committed to being an inclusive employer and ensuring equal opportunities for everyone. We welcome flexible working patterns, including compressed hours.
As a Deed Technician in Estates, you’ll be part of a small team working on the Digitising Estates Legal documents and Deeds, helping bring it to completion and building on previous years of the project.
The focus of the work is reviewing, cataloguing and preparing Deed Packets for scanning by an external third party. This requires an understanding of the different types of documents stored within a Deed Packet and following an agreed process on how they will be recorded and prepared.
Our Deeds are important legal and often unique documents requiring careful handling, and an attention to detail to be able to resolve and match documents to our register, accurately recording key details to support their digitisation.
This role also requires good customer service with Estates Surveyors and Project Support Officers to retrieve and send digital or original copies of the Deeds whilst they are being processed.
The ideal candidate will need to have a god basic understanding of legal documents, organisation and customer service skills, the ability to problem solve as an individual or part of a team, maintain a high level of attention to detail and information recording.
Being part of our Team, you’ll need to be a self-starter keen to join a group of team players who have a desire to improve how we deliver our work and make a difference to improve the environment.
Responding to incidents is an important part of what we do, and with this in mind you’ll have an incident role and should be ready to make yourself available to respond or provide business continuity support.
The team
The Estates Team sits within the larger Corporate and National Services directorate. You can read more about the directorate in the Additional Information pack.
The Estates service extends to 160 people, offering professional support for Environment Agency land, property, compensation and valuation matters. We are core to the delivery of the Agency's £5.2 billion capital programme to better protect 336,000 homes.
Experience/skills Required
This role focuses on supporting the Deeds Digitisation Project and supporting Estates around the Deeds documents. You’ll be expected to:
* Balance workloads to ensure tasks are achieved to deadline.
* Develop and maintain stakeholder relationships, including internal team members.
* Have excellent attention to detail and recording of information.
* Have an aptitude for overcoming differences in process and documents.
* Be able to communicate well and effectively to different audiences, delivering requested information in an accurate and timely manner.
* Have strong organisational skills to assist with workstream plans and schedules.
* Ability to work with discretion when processing sensitive information and understanding of appropriate data management practices.
Contact and additional information
This role is Office based with little opportunity for working from home, located at Quay House, Peterborough and will require regular visits to Harvester Way to retrieve and replace Deed boxes and documents. There will be aspects of manual handling Archive boxes and transporting them between to two locations.
Interviews are expected to take place on 02 and 03 October 2025 via MS Teams.
If you have any further enquiries about this role, please email RecruitmentEstates@environment-agency.gov.uk.
Length of contract
Up to 31 March 2026
Competence 1
Data and Information Management
Description
Collects, analyses, interprets, records, manages, develops and shares data, material or information appropriately for a variety of purposes.
You will review Deed Packets, gather and compare information from the documents, update existing records, and prepare the documents for scanning.
In no more than 250 words, please describe a time when you processed data from documents, recorded the information, and ensured high standards were maintained.
Please note we do not assess CVs. It is your answer given to this question that will be used for interview selection so ensure you draw out your skills and experience in your response. We encourage you to refer to our "EA capability dictionary".
Competence 2
Uses Initiative
Description
Takes action before and/or beyond what is required, owning the outcome.
Each Deed packet is different, and parts of the process may not always fit. You may need to adjust your approach to solve problems.
In no more than 250 words, please describe a time when you faced a challenge, the steps and initiative you took to resolve it, and the positive outcome that followed.
Please note we do not assess CVs. It is your answer given to this question that will be used for interview selection so ensure you draw out your skills and experience in your response. We encourage you to refer to our "EA capability dictionary".
Competence 3
Focuses on Customers and Partners
Description
Addresses the needs of internal and external customers, provides rapid and effective responses.
While Deeds are being reviewed and scanned, stakeholders may request access to specific documents or information.
In no more than 250 words, please describe a time when you received a request from a stakeholder, how you understood their needs, managed their expectations, and provided excellent customer service.
Please note we do not assess CVs. It is your answer given to this question that will be used for interview selection so ensure you draw out your skills and experience in your response. We encourage you to refer to our "EA capability dictionary".
If you are applying from the Civil Service please note that the Environment Agency is not a part of HM Civil Service and you would not be a Crown Servant in the event of being appointed. Therefore, you will not be eligible for continuous service. For applicants who currently work in local government or other bodies listed in the Redundancy Payments (Continuity of Employment in Local Government etc) (Modification) Order 1999, you may be eligible for continuous service for the purpose of calculating any future redundancy payment. If you are unsure of your status then you should contact your own HR Team.
We are fully committed to having a diverse and inclusive workforce to reflect the communities we serve. We welcome flexible working patterns for all our vacancies, including job share, so please include clearly any information regarding your preferred working arrangements on your application.
We also have a Guaranteed Interview Policy to support those with a disability who are seeking employment. We have committed to guaranteeing an interview to anyone with a disability whose application meets the minimum criteria for the post.
The Environment Agency, as a Non-Departmental Public Body, is committed to providing value for money and utilises Central Government frameworks and contracts for all external recruitment needs. For this reason, we are unable to engage with the market directly through post, email or phone calls. Should you wish to become a support supplier on one of these frameworks or contracts please visit https://www.gov.uk/government/publications/become-a-crown-commercial-service-supplier/becoming-a-supplier-through-the-crown-commercial-service-what-you-need-to-know for more information.
Seniority level
* Seniority level
Entry level
Employment type
* Employment type
Full-time
Job function
* Job function
Engineering and Information Technology
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