Join Our Team as a Registration Officer at Lancashire County Council!
Salary £25,989- £28,142. 520 Annualised Hours. Part Time, Permanent. Registration Service. Accrington.
Are you passionate about providing excellent customer service and ensuring vital records are accurate? If so, we invite you to join our Registration Service team as a Registration Officer.
What You'll Be Doing:
* Working on our busy ceremony programme, registering or conducting statutory ceremonies at our registration offices or at external approved venues, or sometimes in religious buildings within Lancashire.
Our Ideal Applicant Will:
* Have excellent customer service skills, putting the customer at the heart of every conversation.
* Be organised and have good time management when completing tasks.
* Possess strong digital skills to create and maintain accurate records promptly.
* Be a confident communicator, able to deal with a wide range of customers; able to remain personable while asking technical questions and operating within a stringent legal framework.
Annualised Hours:
These roles are annualised contracts, working your hours over the calendar year. Hours vary each week depending on demand. The annual salary will be pro‑rata. Work patterns are agreed in advance per service needs; you may be required to work outside the standard pattern. Availability is asked 2 months in advance for rota planning.
Why Join Us?
By joining Lancashire County Council, you can shape a career path that suits you, with opportunities to gain personal and professional qualifications, coaching, and mentoring.
Benefits Package:
* Competitive salary and Local Government Pension Scheme with generous employer contributions.
* 26 days annual leave (pro‑rata), increasing with length of service; 8 Bank Holidays, 2 additional statutory Bank Holidays; option to buy additional leave each year.
* Staff discount scheme in partnership with Vivup (various savings).
* Fantastic development and career opportunities.
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