IAM Operations Engineer (11am-7pm)
Location: London (4 days in the office)
Competitive Salary + Benefits
We're seeking an experienced IAM Operations Engineer join a leading Global Law firm to help design, implement, and optimize Identity and Access Management (IAM) systems and workflows across a global enterprise environment.
This is an exciting opportunity to contribute to both the ongoing management of IAM solutions and the development of future facing enhancements and technologies. You'll collaborate with cross functional teams to ensure secure, efficient, and scalable identity services playing a key role in system design, roadmap development, and operational support.
Administer and maintain IAM, directory services, email, and telephony systems related to identity
Collaborate with HR on user onboarding/offboarding processes
Support end users and work closely with Service Desk and Tech Support on incident resolution
Provide expert troubleshooting and communicate effectively with stakeholders
Continuously evaluate existing IAM processes and recommend improvements
Help shape and implement roadmaps for future IAM features and technologies
Maintain confidentiality and integrity when handling privileged information
Technical Skills
Strong hands on experience with Active Directory management and security
Familiarity with Microsoft Azure/Entra, including roles, RBAC, and PIM
Proficient with M365, Intune, and modern workplace technologies
Experience with Privileged Access Management (PAM) tools (e.g., Delinea, CyberArk)
Knowledge of Identity Governance tools (Veza preferred)
Skilled in Single Sign On (SSO), Multi-Factor Authentication (MFA), and IGA concepts
Strong scripting ability with PowerShell
Understanding of Outlook/Exchange, mail routing, and Windows file/folder security
Working knowledge of networking fundamentals (DNS, DHCP, IP, routing, etc.)
Familiarity with Microsoft Office tools, especially Outlook, Word, and Excel
Youll be part of a forward thinking tech team where your input shapes how identity is managed across a complex, secure, and global infrastructure. You will be offered long term career development, exposure to new technologies, and the opportunity to work in a collaborative and security conscious environment.
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