Front of House Receptionist – Luxury Experience Essential
The ideal candidate will thrive in a refined, fast-paced environment where service excellence is a way of life.
This role involves delivering a seamless and memorable front-of-house experience that reflects the brand's premium identity.
The following responsibilities include welcoming clients with elegance, warmth, and discretion, managing appointments and client interactions, supporting client onboarding and follow-ups, coordinating with the clinical team, and representing the brand with pride and professionalism.
Key Responsibilities:
* Welcome clients with elegance, warmth, and discretion.
* Manage appointments and client interactions with meticulous attention to detail.
* Support client onboarding, follow-ups, and treatment scheduling.
* Coordinate with the clinical team to ensure a smooth daily flow.
* Deliver a consistently high-quality experience throughout the client journey.
* Represent the brand with pride and professionalism.
Ideal Background:
* Front Office / Guest Relations in 5* Hotels or Private Members Clubs.
* VIP Client Care in Luxury Retail.
* Concierge or Reception in Luxury Hospitality.
* Private Healthcare or Aesthetic Clinics.
What We Offer:
* A competitive salary of £25,000 - £30,000 per annum.
* Bonus structure & company pension.
* A stylish, design-led working environment in central Manchester.
* Fast-tracked progression into leadership or management roles.
* Regular team socials and brand events.
* Ongoing personal and professional development.
We are seeking a highly polished, service-obsessed professional to be the first face and voice of our new luxury clinic. This individual will act as the vital link between our clients and clinical team, delivering a seamless and memorable front-of-house experience that reflects the brand's premium identity. The ideal candidate will have a background in luxury hospitality, high-end retail, private healthcare, or concierge services and will thrive in an environment where discretion, attention to detail, and professionalism are non-negotiable.