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A digital services consultancy is looking for experienced User Researchers to join a high-performing, multi-disciplinary team focused on creating impactful, user-centred services within the public sector.
You’ll be involved in multiple research engagements for bespoke software solutions and transformations within government/public sector!
Senior Consultant - Minimum of 5 years in consulting or public sector (ideally mentoring juniors and leading client engagements)
Lead Consultant - Minimum of 8 years in consulting or public sector (directly line managing a UR team, contributing to growth and expansion, and taking a lead role in client projects)
Key Responsibilities of the User Researcher:
* Leading end-client engagement projects
* Identifying research needs and selecting appropriate research methods for each project
* Developing, documenting, and presenting comprehensive research plans with study goals and methodologies
* Engaging with users through interviews, workshops, and ethnographic research to gather meaningful insights
* Analyzing research findings and data to generate valuable insights and actionable recommendations
* Synthesizing and documenting findings using tools such as user stories, journey maps, and storyboards to convey the full user experience
The User Researcher package includes:
* Company Share Scheme
* Company bonus
* Pension
If you’re passionate about crafting user-centred experiences and ready to make an impact, we’d love to hear from you!
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