Manager – Hospitality Venue – Inverness
Our client based in Inverness is looking for a dynamic manager to be directly responsible for all aspects of operations, including:
* Strict adherence to all organisational policies and legislation, committing yourself and the team to a first‑class standard of service.
* Developing and managing relationships with key internal and external stakeholders including customers, staff, local government, community representatives and the senior management team.
* Oversight of all colleagues on‑site, including customer‑facing team members and kitchen staff. You may be assisted by a small team of supervisors.
* Recruiting, training and developing a high‑calibre team to help grow the business.
* Evaluating performance and productivity and developing and implementing appropriate strategies alongside the Sales & Business Development Manager.
* Generating reports and becoming a passionate advocate for the success of your team.
* Maintaining constant accountability for your key performance indicators to the Sales & Business Development Manager, Senior Management and the Managing Director.
What the client is looking for in an excellent Manager
* Previous management experience in hospitality or an F & B environment is a must.
* Management experience in this industry, or a similar field, is preferable.
* Sales‑orientated mindset combined with a desire to provide a fun and engaging atmosphere for customers and staff alike.
* Strong leadership qualities, with a proven track record in building and maintaining successful, productive and happy teams.
* Excellent communication skills.
* Highly analytical mindset.
* Ability to work weekends – essential to the operation.
* General IT literacy – the client uses Microsoft Excel and Teams/SharePoint.
The role offers a competitive salary and a healthy work‑life balance (sociable hours and a fun environment). There is also an exceptional bonus structure. Working hours are 5 full days out of 7, which may include weekends, for a total of 40 hours per week. There are no evening shifts or split shifts.
Employment details
* Seniority level: Mid‑Senior Level
* Employment type: Full‑time
* Job function: Management
* Industries: Strategic Management Services
Brook Street NMR is acting as an Employment Agency in relation to this vacancy.
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