Role Details Role / Job Title: Salesforce Technical Architect Work Location: Glasgow Mode of Working: Hybrid If Hybrid, how many days are required in office? 2 days per week The Role We are looking for a Salesforce Architect who has proven previous experience working as a Salesforce Technical Architect for few years. The Salesforce Architect needs to conduct design workshops and work sessions to gather, analyse business requirements and translate complex business needs into effective Salesforce-based technical solutions. Your Responsibilities Liaise with key stakeholders to determine and prioritize business requirements, transforming business requirements into technical requirements, and working with cross-functional teams to ensure successful cost-effective project execution Create, run and present a measurable BRD/FSD (Blueprint) that aligns a customer's technical business needs to that of the Salesforce Solutions Drives technical (HL and LL) design and development for major components of focused solutions Offers best practice advice and recommendations to clients, often extending beyond Salesforce to topics around overall systems architecture and CRM strategy Collaborate with Functional team to determine how best to implement solutions (decisions around declarative vs programmatic vs AppExchange, etc.) Overall knowledge of solution components (transformation platform, integration platform etc.) that are outside of the Salesforce platform Hands-on knowledge of Platform Security, PII data security, Authentication & Authorization Integration (REST, SOAP, Salesforce Connect etc.), Data Migration and Deployment Strategy Value Addition: Create, run and present a measurable BRD/FSD (Blueprint) that aligns a customer's technical business needs to that of Salesforce Solutions Your Profile Essential Skills / Knowledge / Experience Minimum 10 years of Salesforce hands-on experience in different salesforce cloud platforms Minimum 5 years of experience in technology implementation for full lifecycle enterprise software projects Strong background in Cloud Computing solutions cloud computing strategy, system design, implementation and management Must have knowledge in Salesforce configurations but not limited to Workflows, Validations, Approval Process, Flows, Permission Set, Profile, SSO etc. Sound knowledge in Salesforce Security Model and Data Model Must have sound implementation knowledge of Service Console, Live Agent/Omni Channel, Knowledge Management Must have knowledge of REST and SOAP integrations in Salesforce Hands-on experience working in Salesforce API (Tooling API, Metadata API, Bulk API etc.) Desirable Skills / Knowledge / Experience Deep expertise in data modeling and integration Ability to conduct design workshops and work sessions to gather and analyse business requirements Proven ability to translate complex business needs into effective Salesforce based technical solutions Strong analytical and problem-solving skills to address technical challenges and provide effective solutions Work collaboratively with internal and external resources to support Ability to make sound decisions under critical circumstances Must have worked in agile teams, should be well verged in agile framework sprints Good interpersonal and communication skills with team members and UK customers