Job Purpose:
Sunray surgery is a well-established surgery based in the heart of Tolworth. The surgery was acquired by Kingston GP Chambers (KGPC) in Spring 2023 and has exciting plans for significantly increasing its patient list following extensive regeneration of the surrounding areas.
The Practice Manager will be responsible for the overall management of the practice, and will be supported by the Practice Site Manager in ensuring the practice runs smoothly to enable the best clinical care to be provided to patients. The post holder will also work closely with a number of key internal stakeholders to ensure training, compliance, staffing and recruitment matters are dealt with appropriately.
Following induction, the post holder will be expected to work independently with minimal supervision and to comply with regular performance reporting requirements to KGPC Head Office.
Main duties of the job
Key Responsibilities:
* Oversee all administrative and operational aspects of the practice
* Manage and support clinical and non-clinical staff, fostering a positive team environment
* Lead financial planning, budgeting, and reporting activities
* Ensure compliance with NHS standards, regulations, and quality frameworks
* Develop and implement practice policies and procedures in line with CQC guidance
* Coordinate patient services to maintain high levels of satisfaction
* Liaise with external stakeholders including NHS bodies, suppliers, and contractors
* Drive continuous improvement initiatives and support digital transformation efforts
What Were Looking For:
* Proven experience as a GP Practice Manager or in a senior healthcare management role
* Strong leadership and people management skills
* Excellent organisational, communication, and interpersonal skills
* Sound knowledge of EMIS clinical system, NHS systems, regulations, and funding mechanisms
* Financial acumen and experience managing budgets
* Ability to work independently and manage competing priorities
Job Types: Full-time, Part-time
Expected hours: No less than 15 per week
Benefits:
* Company pension
* Employee discount
* Free parking
Work Location: In person