After-Sales Officer Location: Bedminster, Bristol Salary: £27,500+ per annum (depending on experience) Duties & Responsibilities Process daily after-sales orders and accurately input data into internal systems. Pick, pack and check maintenance parts and spares for dispatch. Assist with loading and unloading equipment, including items from trailers. Measure, book and prepare shipments, including palletising, wrapping, strapping and labelling goods. Arrange courier or freight collections and dispatch parcels, including export shipments where required. Produce accurate invoicing and maintain correct supporting documentation. Work both independently and alongside production and office teams to meet customer deadlines. Support occasional small assembly tasks as required. Skills & Experience Strong organisational skills with an unflappable and proactive work ethic. Experience in customer service or after-sales support. Confident using IT systems with the ability to learn in-house software. Accurate picking, packing and stock-handling skills. Good literacy and numeracy (GCSE grade C/4 or equivalent). Ability to operate pallet trucks safely; forklift licence is an advantage. Professional and polite telephone manner. Experience with shipping, couriers or export processes is desirable. Ability to work well both independently and within a team. Physically fit and comfortable in both office and factory environments. Bene...