About Us
Cocopup and Coconut Lane are fast-growing, design‑led lifestyle brands with highly engaged online communities and a strong social presence. From viral products to sell‑out launches, our brands are built around creativity, connection and community.
We’re looking for a Social Media & Community Executive to support our social channels and help us continue building two of the most engaged communities in the space.
The Role
This is a hands‑on, fast‑paced role working closely with our Social Media & Community Manager as well as our Digital Marketing Managers and Creative Director. You’ll be at the heart of our day‑to‑day social activity - engaging with our audience, supporting content execution, and helping bring campaigns to life.
Key Responsibilities
Social Media Support
* Assist the Social Media & Community Manager with day‑to‑day tasks across both Coconut Lane and Cocopup
* Schedule social media content for Cocopup & Coconut Lane across all platforms
* Support with content planning and campaign execution
Community Management
* Manage DMs across both brands - ensuring all customers receive timely, friendly and on‑brand responses
* Engage with tagged photos, comments and our wider community
* Help build strong relationships with our audience and maintain a positive brand experience
Influencer & Community Partnerships
* Work closely with influencers, brand reps and our wider community
* Assist with organising product gifting and paid collaborations
* Help coordinate brand collaborations and social giveaways
Content & Photoshoots
* Assist in organising photoshoots, including product prep and logistics
* Support weekly content creation days and campaign shoots where needed
Website & Product Launch Support
* Assist with updating the website ahead of new launches
* Upload and organise product imagery across product pages
* Support with building and updating product pages (including imagery, basic copy and layout)
* Ensure all product pages are visually aligned and launch‑ready
Events
* Assist with events, including dog festivals and brand activations
* Help organise goody bags and event materialsRepresent the brand and engage with customers in person
About You
* Passionate about social media, content and community building
* Minimum 1 year experience in a Social Media role
* Highly organised with strong attention to detail
* Friendly, proactive and confident communicating with customers and influencers
* A team player who thrives in a fast‑paced environment
* Strong understanding of Instagram/TikTok and current social trends
* Confident in front of the camera
* A genuine love for dogs is a big plus
Details
* Full time, permanent role
* 3 days per week in our Witney, Oxfordshire office, 2 days remote
* Salary - 26‑28k per annum
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