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Emergency department reception clerk

King's Lynn
The Queen Elizabeth Hospital King's Lynn NHS Foundation Trust
Clerk
Posted: 9 October
Offer description

Receptionist - Emergency Department (Evening & Weekend)

Two posts are available:

* Post 1 - 13 hours per week (4pm–8pm Weekdays plus one Weekend 4pm–10pm)
* Post 2 - 6 hours per week (4pm–10pm Alternate Weekends)

We are looking to recruit an organised and methodical person with excellent communication and customer care skills. Flexibility to provide holiday and sickness cover for the Evening and Weekend Team, often at short notice, is also an important requirement.

Responsibilities include:

* Book in patients who self-present or arrive by ambulance
* Answer telephone enquiries
* Obtain hospital notes, photocopying, scanning and other clerical duties as necessary
* Maintain good IT and communication skills; ideally have working knowledge of the Patient Centre / Patient Administration System
* Provide cover for Bank Holidays within the shift pattern

Training and environment:

* A comprehensive training package will be provided to the successful applicant
* The Emergency Department runs 24/7; you may be required to cover shifts on Bank Holidays

About the Trust:

* The Queen Elizabeth Hospital King’s Lynn NHS Foundation Trust serves around 331,000 people across west and north Norfolk, North Cambs and South Lincs
* We are an ambitious organisation committed to kindness, wellness and fairness; ongoing quality improvement and education opportunities are available
* We have approximately 4,000 staff and volunteers, with 530 beds across 33 wards and modern training facilities

How to apply:

* Please see attached job description and person specification for further information about the role

EEO statement: We recognise and reward our staff and are committed to a diverse and inclusive workplace.

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