Overview
Ready to Go Further in Your IT Career? We’re Hiring!
(Full-time, Office-Based, Monday – Friday)
Are you passionate about technology and ready to build a career in IT? At Black Sheep Support, we offer hands-on experience, expert training, and a clear path for progression.
We’re expanding our technical support team and are looking for motivated individuals who want more than just a job – they want to grow into a successful career in IT. This is a fantastic opportunity for someone with a year or two of IT Support experience who’s looking for an exciting role in a growing company. If you’ve got a can-do attitude, you’re self-motivated, and you’re ready to go for it – we’d love to hear from you.
The Role
As an IT Support Engineer, you’ll be responsible for delivering on-site and remote support to both internal and external clients. You’ll be the first point of contact for our clients, helping them resolve technical issues across Microsoft Office 365, Intune, Active Directory, Windows systems, networking, Apple devices, Apple Business Manager, JAMF, and Google Workplace.
This is a hands-on technical role with a strong customer focus – you’ll manage tickets, answer calls and live chat, and ensure every client receives the outstanding service we’re known for.
What We Offer
* Starting salary of £28,000-£32,000 per annum, depending on experience.
* 25 days annual leave + bank holidays
* Up to 5 additional days off through our attendance reward scheme
* Life Assurance after 12 months of service
* Health Insurance after 2 years of service
* Early finish on Fridays, birthday leave, regular incentives & team socials
* Fully stocked kitchen and recreation area with free snacks and drinks
* Training and certification support, including Microsoft Certified Professional training program – Modern Work
* Genuine career progression – we’re passionate about promoting from within
Who We’re Looking For
We’re looking for enthusiastic, technically capable, customer-focused individuals who are good with people and building relationships, and are excited to grow their career in IT.
* Have 1-2 years of IT support experience and be eager to take the next step
* Be self-motivated with a positive, can-do attitude
* Have strong communication and problem-solving skills
* Have a strong working knowledge of Office 365, Windows systems, or networking
* Have general troubleshooting skills across hardware, software, and connectivity
* Have clear, concise communication skills – both written and verbal
* Thrive as part of a support team environment
A full UK driving licence is desirable but not required.
If you\'re ready to take your IT career further with a company that values, supports, and invests in its people, we’d love to hear from you.
Apply now to take the next step in your IT career with Black Sheep Support.
Job Types: Full-time, Permanent
Pay: From £28,000.00 per year
Benefits:
* Additional leave
* Company events
* Company pension
* Discounted or free food
* Free flu jabs
* Health & wellbeing programme
* Life insurance
* Private medical insurance
* Referral programme
* Store discount
Ability to commute/relocate:
* Brighton BN1: reliably commute or plan to relocate before starting work (required)
Application question(s):
* Why did you leave/are you leaving your most recent role?
Experience:
* IT support: 1 year (required)
Work Location: In person
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