Overview
The Civil Aviation Authority (CAA) is the UK’s independent aviation regulator, ensuring the aviation industry meets the highest safety standards and operates in the best interests of consumers. We are now recruiting for a Head of Communications Delivery, a senior leadership role within the Communications and Engagement Team.
This role leads the CAA’s external communications function, with responsibility for media relations, corporate communications, social and digital media channels, campaigns, and reputation management. The postholder will oversee a team of 14 and play a central role in protecting and promoting the organisation’s public voice.
Responsibilities
* Leading the development and delivery of an integrated communications strategy across media, digital, and social channels
* Managing the organisation’s external response to issues and crises
* Overseeing the creation of clear and consistent corporate communications content
* Providing strategic advice and counsel to senior leaders, including the Chair and CEO
* Leading a team of communications professionals and ensuring effective delivery of campaigns and digital content
* Ensuring governance and brand consistency across all public-facing platforms
Person specification
* Strong leadership experience in external and corporate communications
* Expertise in crisis communications and high-stakes issue management (A background within aviation or transport more broadly is ideal but not essential)
* Proven ability to influence senior stakeholders and manage complex relationships
Benefits & Requirements
Location: Canary Wharf, London (Hybrid – 3 days per week in office)
Salary: up to £80,000 + on-call allowance
Additional benefits: Generous pension scheme (Up to 12% employer contribution), 28 days annual leave + public holidays (additional 5 days leave purchase scheme)
Interview date: w/c 22nd September 2025
Opportunity context
This is an excellent opportunity for a communications leader seeking to contribute to a high-profile organisation with a strong public purpose. You will be part of a collaborative leadership team and have a visible role in shaping how the CAA communicates with the public, government, media, and industry.
How to apply
For more information, get in touch or apply now.
Role details
* Seniority level: Mid-Senior level
* Employment type: Full-time
* Job function: Public Relations, Management, and Strategy/Planning
* Industries: Airlines and Aviation and Aerospace Component Manufacturing
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