Overview
Responding to incidents is a central part of what the Environment Agency does, and you can be part of that response, either directly or through business continuity support. Full training and alternative working arrangements will be available, and roles may attract additional payment. Please see the candidate pack for further information. Everyone starting in a new role with the Environment Agency will be welcomed into the team and given all the training and support you need to succeed.
Role and team
The Regulatory Officer – Digital role sits within the WEEE Producer Responsibility team in Environmental Markets and Regulation. The team is supportive, inclusive and dispersed nationally. We regulate producers, schemes and AATFs to ensure compliance with the WEEE Regulations, contributing to improved recycling outcomes and reducing illegal activity. We work collaboratively to maintain data integrity, ensure a fair operating environment and support continual improvements to digital systems and regulatory processes.
Responsibilities
* Use advanced Excel (including formulas, Power Query and macros) to manage, cleanse and interrogate complex data.
* Support the development and improvement of digital tools used across the regime, including SharePoint and Power Platform applications.
* Work closely with the WEEE Product Manager to test system changes, capture user requirements and support digital continuous improvement.
* Contribute to process and workflow improvements, ensuring digital activities meet data governance and regulatory standards.
* Work with internal and external customers to resolve data issues and communicate clear technical and regulatory guidance.
* Support financial tasks, including monitoring spend and assisting with procurement activities.
Experience / Skills Required
* Strong analytical skills, with the ability to interpret and quality-check complex datasets.
* Advanced Excel skills, including formulas, Power Query and data transformation.
* Experience using Power BI and/or Power Platform apps, or a willingness to learn quickly.
* Excellent communication skills, able to explain regulatory or digital issues clearly.
* Strong customer service skills and the ability to build effective working relationships.
* Good planning and time-management skills, able to balance competing deadlines.
* Attention to detail and an understanding of good data management practice.
* Enthusiasm for process improvement, problem-solving and collaborative working.
* Ability to manage digital user queries and contribute to system improvements.
* Training will be provided for all Environment Agency tools and processes.
Additional information
We offer an attractive and competitive benefits package including: a fantastic pension scheme, competitive salary, flexible working and a starting annual leave allowance of 25 days plus bank holidays (pro rata). For more information, please see the candidate pack. Interviews for the Digital Officer role are expected to take place week beginning mid/end June virtually via MS Teams. You will need to be comfortable with working in a dispersed team. The Environment Agency utilises a hybrid working approach, including office and home working. Regular travel to your office base location and national travelling for training and meetings is expected. We may use the outcomes from this recruitment for future vacancies within the next 6 months. For an informal discussion please contact jenny.parkinson@environment-agency.gov.uk.
Competencies and example prompts
* Description — Competence 1: Takes Decisions and Solves Problems. Finds and delivers optimal solutions by effectively analysing information, probing to develop alternatives and taking sound and timely decisions. Please describe a relevant example.
* Description — Competence 2: Builds and Sustains Relationships. Develops and maintains effective working relationships with internal and external stakeholders. Please provide a relevant example.
* Description — Competence 3: Achieves Results. Prioritises and organises tasks and resources to ensure timely achievement. Provide an example.
* Description — Competence 4: Data and Information Management. Demonstrates experience in safely and accurately managing, analysing, and sharing data. Include platforms or software used.
Artificial intelligence guidance: The Environment Agency acknowledges AI as a tool to support applications. Ensure all statements are truthful and taken from your own experience. See Civil Service Careers guidance for appropriate use. The Environment Agency is a non-departmental public body sponsored by Defra.
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